• Ideas

  • [SUGGESTION] Spaarrekening met vaste tegenrekening

@Bogz#282051 Many traditional banks in the Netherlands have a system that you can set a specific contra account. If you want to transfer money from a savings account, it can only be transferred to that specific account.

Bunq never had this feature (you can transfer money from a savings account to any IBAN). This was never an issue, until bunq started to raise their interest rate. Many new users started to join bunq and add their savings to bunq accounts. However, they have the feeling their money isn't save at bunq because they don't offer this contra account.

    @thijsoost#282145 That's right. Let me also add for the people that keep arguing that a fixed contra-account isn't safe either, that this is mostly untrue.

    Most transfers to a fixed contra account will take hours if not a full business day to process. At that point you have to deal with the 2FA or other withdrawal restrictions of the contra-account bank. So there is a big delay, there are notifications to the owner and you'd need access to both banks to commit fraud.

    I would agree that chances are still very small that you loose your money at Bunq, but then again the stakes are very high for a lot of people.

      @Robin-Teal-Owl#282181 You are completely right. What I think is that Bung can not see that people that are just for saving are a different type of clients / users than people that are using Bunq for their daily bank business. People that have placed their savings at Bunq had in the past at other banks a saving account with the contra account. So that is their reference of safety. Unfortunately I also withdraw all my savings as I was constantly checking of my saving were still their as in my mind I had still the idea that someone can transfer all my savings to an other account although people will say that as long nobody can access your phone and Bunq app your money is safe. But it is that nagging feeling of not having that contra account....

        @New-Blue-Bat-2428452942#282196 Agreed. I'm opening Lloyd's myself. Same interest rate, but all the protections you'd expect including 2FA. Also not an app, so I won't be carrying it with me like my regular bank app. Should be a better experience.

          Safety is important but why a contra account is safer than the current safety systems? I fully trust Bunq with their current system and I am not worried about my savings.

          Todays technology is able to protect you in the right way

            I'm somewhat new here with just easy savings account at the moment, and have been reading along abit on this issue.

            I also been reading up on bunq founder/emperor, and I don't think that a old fashion 2AF, whitelists will do for Bunq's Ease of Use and Freedom of Choice neo app philosophy. So I got 2 simple ideas and 1 Security solution you can use right now!!

            As you all know every easy savings account has 2 monthly withdrawals, bunq can make a simple switch to disable withdrawals altogether. And If you enabled to disable withdrawals you lose those 2 withdrawals you can do per month, until you disable it agian and your 2 monthly withdrawals come back at the start of coming month.

            Another extra option what will be easier to implement then a account whitelist. That is to have a switch to only allow withdrawals to a IBAN number with the same initials and last name as your Bunq account. Some exchange limit origin of money flows thats way, and this can be used in a similar way by Bunq, like mandatory or a swich option that can be disable so it stops matching account names at the start of the upcoming month.

            So those are just 2 ideas that can simplify & increasecurity, beyond the first layer with your passcode & fingerprint.

            And something you can do right now, is to do 2 withdrawals of just 1 cent every month to effectively disable withdrawals for that month with your easy savings account. Yes you need to do it every month, but your savings will be save in that time.

            Just my two cents, that hopefully are more inline with Bunq's, Ease of Use & Freedom of Choice ways.

              @New-Blue-Ferret-1222224370#282202 If someone has access to your bunq app, he/she can still change all those settings or convert a savings account into a regular sub-account.

              That's why protecting your phone is so important.

                @DiegoT#282199

                I fully trust Bunq with their current system and I am not worried about my savings.

                Todays technology is able to protect you in the right way

                Weird take. Because clearly Bunq doesn't protect withdrawals from savings in any way. All people need is my phone and my thumb and all the money is in Belarus in seconds. If Bunq has such awesome tech that makes this impossible, please share it in more detail.

                  @thijsoost#282203 Agreed. You can convert to regular account and still withdraw. Also @New-Blue-Ferret-1222224370#282202 's other suggestion about only withdrawing to accounts with same last name is exactly the fixed contra-account protection. Fixed contra-accounts are always checked and must be the exact same name.

                  Agree about protecting the phone. But also my thinking is more that I don't want to give my phone so much power as to be able to financially ruin me within seconds, because I can be forced or tricked or who knows what 0day hacks are floating around on Android/iPhone now or in the future. There is a reason a lot of businesses use a safe with a timer delay or requiring multiple keys.

                  Bunq's Ease of Use and Freedom of Choice neo app philosophy

                  Never knew about this, but makes sense. Bunq most likely doesn't care to attract all kinds of customers, they probably see themselves as a young hip fintech disruptor in the banking industry, serving mostly Gen Z and younger Millennials or something. An anti-establishment bank and we're in here arguing that they should be more conservative! :)

                    @thijsoost#282203 As you can see, I'm new to bunq in general. But this https://www.bunq.com/faq/is-bunq-safe is not enough information to know how your money is save. We are human beings and just protecting your phone doesn't exclude human error or fraud and so on. If you can just convert a savings account to bypass a security features, then also disable that option when your savings account is withdrawal locked mode. The only thing that can changes is you savings balance when you do a deposit and maybe some customization options like account name/icon change.

                    @Robin-Teal-Owl#282221 Yes the balance between security and ease of use is not a easy one. But we like at least see it as a optional choice for a extra security option, that doesn't need to be on by default. Honestly I don't get why there is a daily withdrawal limits without having some extra security options like a delay when increasing your limit.

                    There should be a optional option for a second layer of security. In the end it's up to the boss that owns 90% of bunq, and how to add extra security or at minimum explain what security features there are in general and beyond the first layer with your passcode or finger.

                      Ik wilde ook graag een vaste tegenrekening en een bepaalde tijd dat een aangepaste daglimiet in werking treedt. Helaas blijkt dat Bunq dit vooralsnog niet gaat implementeren, dus ik ga ook mijn spaargeld ergens anders onderbrengen.

                        Why not an easier solution -> possibility to have an option that make you wait 48h when you add a new beneficiary ?
                        like this even if somehow get access to your bunq account or has kidnapped you he will not be able to get money on his account. In traditional bank statements France we have this feature.

                          @Bogz#282342 I like that too, with a notification in app and/or email when adding a new beneficiary, however that is not a thing at the moment as you need to add manuely the IBAN/NAME everytime. I dont think addessbook is integrated with savings withdrawals, and i'm too new here so I don't know if the addressbook actually has useful function in some way?

                            Abn in Nederland heeft nu deze mooie optie waarbij je zelf kunt beslissen om deze aan te zetten:
                            Uw spaargeld extra goed beschermd.
                            Staat het Spaargeldslot aan? Dan kan er niemand bij uw spaargeld. Ook u niet! Heeft u uw spaargeld nodig? Zet uw Spaargeldslot op tijd uit. Het duurt daarna 24 uur voordat u weer geld kunt overboeken van uw spaarrekening naar uw betaalrekening.

                              @New-Blue-Ferret-1222224370#282487 If you give bunq access to your address book, you don't have to enter the IBAN manually, if I'm not mistaken.

                              Maybe there's a difference for thr Easy Savings plan. I'm on the Easy Money plan, and the bunq app remembers all IBANs I've transferred money to.

                                Just openened a Dutch savings account at Lloyds. Let me outline how safe this actually is:

                                • The account doesn't use an app, so I login on my PC at home only. Every login or transfer requires an SMS code.
                                • It has a fixed contra account that must be in my name.
                                • Transfers out take up to 1 business day.

                                Even if some attackers manages all this they will need full access to my regular bank app and wait for the delay while raising my limit.

                                So as far as safety against attacks goes:

                                • They need my Lloyds l/p
                                • They need to hijack my SIM card
                                • They need to take over my phone and access my regular bank app
                                • They need to wait a long time
                                • They need me unable to intervene and block stuff

                                At Bunq:

                                • They need to "borrow" my phone and thumb for about 60 seconds.

                                  @Robin-Teal-Owl#282815 You can disable biometric login in the bunq security settings and use the six digit security code.

                                    13 days later

                                    Read this thread and don't understand why it's not an optional feature yet. It doesn't hurt anyone if you are opted out of it by default and can opt into it if you want to use it.

                                      @New-Teal-Fawn-1327557702#283579 While user feedback is valuable, businesses must weigh various factors before immediately starting to develop a requested feature. Strategic planning, resource allocation, and a focus on overall product goals are crucial aspects of the decision-making process, in my opinion.

                                        Eens, een vaste tegenrekening is een must. Als je er een groot bedrag op hebt staan kun je deze zo overmaken naar elke rekening met enkel de PIN. Het instellen van een limiet helpt dan niet, want die pas je dan zo aan als je de PIN weet. Zit je op iemand zijn/haar app dan kun je waarschijnlijk ook bij de mail en sms, dus 2fa is dan ook geen optie.
                                        Als bank zou je deze optie toch zeker moeten bieden al dan niet standaard aan moeten hebben staan. Bij andere spaarrekeningen zie ik dit ook zelfs bij brokers. Dit is de enige echte veilige manier. Tot die tijd geen geld naar Bunq helaas. De rente is het risico niet waard.