• OVpay in GVB Amsterdam

After seeing bunq explicitly listed on the OVpay website I tried using my Metal Card in the Amsterdam GVB tram today and it didn't work whereas a foreign Visa card worked fine.

Any hints on why that is or what I could do to make it work? I tapped the physical card, not through Apple Pay.

    @Gerhard-Yellow-Frog#278368 Did you try the front or the back of the card? Since only the back of the metal card has NFC.

      @Gerhard-Yellow-Frog#278368 Hey there, Gerhard 👋
      Since your Metal Card is a credit card, it should get accepted at OVpay. Please reach out to our support team, and explain to them the situation, so they can further look into it. Check out how to contact support here.

        @Gerhard-Yellow-Frog#278368 It didn’t do anything or did you get a (warning) message on the terminal screen?

          @Bastiaan#278383 it showed a red background and about something with credit card; not sure about the actual failure message; I'll try to reach out to support and see what they think

            Support said that all bunq cards are supposed to work and I'll need to capture the error message next time to figure out why this doesn't work; I'll try to capture that next week.

              8 days later

              Update from this week: I used OVpay twice with NS for train rides on my Bunq Metal card and it worked as expected. I have no idea what was different in the tram last time. Will try in the tram next time I make it to NL again :)

                @Gerhard-Yellow-Frog#278676 Great! Good to hear it works now.

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