Hello! I apologize if this has been asked before but I couldn't find much recent. So I have a joint account with my partner (I initiated it) and I have sent money (sepa, IBAN) to another bank account of mine from this Joint Account, which worked fine of course, except in my other bank statement it said that the money received was from my partners name (no CJ or anything either). I do not understand why this is, I made the payment through my app, from our Joint account that I started even, but the name that appears as sender is not mine? is there a way to choose the senders name of a joint account when transferring payments?
Senders name from joint account is not mine
Hey there, Anna 👋
I see we already responded to your message in the app. To help you further, please reach back to us there. Thanks! 😊
JakobProdigy
@inkyspoon#278829 Most likely you're not actually using a Joint account, but your partner just shared one of their personal accounts with you via Shared Access: https://together.bunq.com/d/1982
DiegoRookie
@inkyspoon#278829 did you receive an answer on this? I have the same problem but they told me for a month right now that they are working on a fix. What was your response in this case?
Hey there, @DiegoT#279862 👋
The issue you and Anna encountered is indeed a bug, and our developers are actively working on a resolution. To stay informed about the fix, kindly reach out to our support team, and we'll keep you updated. Thank you for your patience and cooperation as we work to improve your experience! 🌈