• Mogelijkheid tot verlengen DigiCards

Ik heb nu voor het eerst digicards die verlopen dit jaar en tot mijn verbazing zijn deze niet te verlengen, zoals bij fysieke kaarten wel mogelijk is. De digicards gebruik ik voornamelijk voor abonnementen en andere terugkomende betalingen en het zou fijn zijn als de mogelijkheid er zou zijn om ze dus te verlengen.

Van Support begreep ik dat ik nieuwe digicards aan moest maken. Dit kost dus tijd om alle abonnementen om te zetten.

    @Louw#278958 Goed idee!

      Hey there, @Louw#278958 👋
      DigiCards have expiry dates for security and risk management purposes. These dates are implemented to ensure that the card details are regularly updated, reducing the risk of unauthorized usage or fraud. Additionally, every bank using virtual cards, is mandated by the card provider to update all cards in order for them to have the latest security features as technology evolves 🙌
      Considering the information provided, the expiry dates of DigiCards will continue to be in effect for the time being 😊

        24 days later

        @DrCooper#278981 perhaps bunq can think of ways to streamline the usage of digicards longterm? In an other topic the feature of ABU, automatic billing update, was discussed. https://together.bunq.com/d/56353-how-to-renew-a-digicard?near=10

        Could a specific known, authorised vendor receive the new digicard data automatically on renewal (by user approval)?
        Wouldn’t this still be compliant with the card provider’s mandates; so the renewed card data would have the “latest security features”?

          Hey there, @Joeri-Silver-Lynx#279898 👋
          Thank you for sharing your suggestion regarding digicards and ABU (Automatic Billing Update). We always appreciate ideas from our users on how to enhance our services.

          While we currently don't have the feature to automatically update DigiCard data upon renewal, we'll certainly take your feedback into consideration. The topic you mentioned about renewing DigiCards is a valuable discussion, and we'll assess the possibility of implementing automatic updates in a compliant and secure manner.

          Our priority is to maintain the highest security standards while providing convenient and efficient solutions for our users. Your input helps us shape the future of our services, and we'll work towards streamlining the usage of DigiCards for a better experience.

          If you have any more suggestions or questions, feel free to share them with us on Together or reach out to our support team 😊

            ik wil nog wel eens de digikaart gebruiken ja, heb het in de agenda staan wanneer deze verloopt.

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