bunq : Bank or Casino ?

The bunq Bank of the Free is a great alternative to the conservative banking in Europe.
The bunq fills a gap that I sympathize with and I feel great to use it.
There are however a number of drawbacks which have raised my eyebrows in the past months.

• Wheel of fortune ? I will go to a casino to play Russian roulette, not to a bank.

• 25 sub accounts ? Not for a private person like me. Too many is too much.

• Scan invoices ? Why bother keep me informed as I do not even have a business account, just a private person.

• The many possibilities which are not applicable to my use are disturbing.

• Green trees are great if you are interested, but starts to bother if they show up to you every day.

• Accumulated interest over the first 2 weeks before bunq update 23, had disappeared. It was not paid on my next payday. It was gone. Only with interference of a bunqer and a lot of miscommunication, the error was manually corrected. Bank or Casino ?

• When asking Support in the app, a reply is given by the bunq bot. The reply is mostly not related to the question. The promised reaction by a real person "within 1 day" is not kept.

• Basically my request is: to keep bunq simple and clear and transparent.

Focus on tailor made for each individual use, instead of using the app as a place to dump general information to the customer, that is not relevant for his/her use of the facilities.
After all it is a Bank to which you trust your money matters, with confidence.

When simplicity, creativity, confidence, reliability, transparency, and individuality are the colors of the bunq bank flag: the future will be great !