Why do we request your nationality?

bunq

Hey bunqers 🌈

As a certified bank, we’re required legally to know your nationality. If you complete the verification of your account using your driving license, where your nationality isn’t mentioned, we will ask you for proof of nationality at a later date.

What is required from me?

If we don’t have the necessary information regarding your nationality, we’ll reach you out through the app. All you need to do then is inform us by following the in-app flow mentioned below:

Go to 👤 Profile
Tap on Awaiting Event
Tap Add Nationality
Select your nationality
Tap on Submit
Done 🎉

What if I have more than 1 nationality?

If you have more than 1 nationality, you should always inform us about all your nationalities.

Go to 👤 Profile
Scroll down to Personal Information
Tap on Personal Information and scroll down to the Nationalities section
Tap on Add Nationality
Tap on Submit
Done 🎉

I’m a US citizen. Is there something additional required from me?

As a US citizen, we’ll also ask you for additional information through the app. To provide us with it, follow the instructions mentioned below:

Go to 👤 Profile
Tap on “Extra information needed” under Activity
Select your nationality and tap on Submit
Enter your SSN number
Tap on Submit
Done 🎉

Further information about US citizens and the special regulations that apply to you can be found here.