• Rente onjuist berekend

Ik heb een savings account waar ik niet mee doe, alleen rente op ontvang. Wekelijks ontvang ik nagenoeg hetzelfde bedrag aan rente omdat de hoofdsom op de rekening niet wijzigt. Deze week ontvang ik ineens significant minder rente, terwijl de hoofdsom op de rekening gelijk is aan de weken ervoor. Hoe kan dit? Foutief berekend door BUNQ?

    Hello everyone 👋

    Thanks for reaching out 🙏 We genuinely empathize with the inconvenience of not getting the complete interest. Rest assured, we're on top of a known issue 🐛 and are working diligently to fix it. Our aim is to ensure you get the proper payment soon.
    Your patience is truly appreciated!

      Hello everyone 👋 We're sorting it out right now and will make sure the missing interest is paid out today. We're truly sorry for any inconvenience this has caused 🙏

        5 months later

        until January 2 I received 47,18 euro weekly. Iadded an amount 0of 38.000 euro's My weekly payments are now 47,07. How is that possible?

          @New-Mandarin-Bighorn-2724904527#288323 Did you add it to a savings account or a regular subaccount? Only savings accounts generate interest. The difference between 47,18 and 47,07 can be explained by the fact that 2024 has one extra day (29 February)

            @New-Mandarin-Bighorn-2724904527#288323 Hey Paul 👋 Thanks for reaching out!

            I understand you wish to know why your weekly Payday payment has slightly decreased.

            I see that on 08-01-2024, you made two transfers to an external account for €5 and €10. This decrease in your Savings account balance is responsible for the slight decrease in interest received.

            Please let me know if you have any further questions! And have a lovely day 🌈

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