• Developers

  • Support Takes Hours

Why does it take multiple hours to reach the Bunq Support often and how can I contact the support quicker?

    @New-Bronze-Finch-4090295885#281589 Check: https://together.bunq.com/d/44000

    This can be used once a month.

    In my experience, contacting companies often takes hours or even days. bunq is no different in this.

      Hey there, @New-Bronze-Finch-4090295885#281589 👋
      Thanks for taking the time to bring this to our attention. Our support team knows how important it is to receive a prompt response, and we will always aim to provide you with the best solution in a timely manner.

      As @thijsoost#281591 explained, if you have an urgent inquiry, you can always follow the steps here to use our SOS support option, and we’ll get back to you in 10 minutes ✅

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