BarryRookie
- Edited
Not sure if this was reported before, but I noticed the 'Total interest earned' on the Total Interest overview has not been updated since last payout (August 23, 2023). Seems to be just a GUI issue.
Not sure if this was reported before, but I noticed the 'Total interest earned' on the Total Interest overview has not been updated since last payout (August 23, 2023). Seems to be just a GUI issue.
Hi Barry 👋 Thanks for reaching out and letting us know about this!
I've checked, and you should be able to view this after selecting the Total Interest bubble in your Savings account. Please update your bunq app and operating software to the latest versions to see it this resolves the issue! If it doesn't please take a screenshot of your Total Interest screen and send it to support in the app or at support@bunq.com, they will be happy to take a closer look for you 🌈
Hi Gia, it is there, just showing the wrong value. The last payout wasn't added to the total amount., (Still showing € 539,61 instead of € 569,58). And no Bunq App or Android OS updates available...
@New-Jade-Ram-3148890236#281755 Hi Barry 👋 Thanks for clarifying and for checking for updates 🙏
In this case, please reach out to support and report this, so that they can get our developers to take a closer look at why this is happening and give you updates 🔎 👀
Same case with me.
'Total interest earned' value not updated since last payday.
@emily-Blue-Wolverine#281756 Thanks, I'll create a case with support today.
@emily-Blue-Wolverine#281756 Support contacted me they were aware of this issue. In the mean time the issue has been fixed. Case closed.
That's just great news, @New-Jade-Ram-3148890236#282228 🎉
If there's anything else our support team can assist you with, don't hesitate to let them know 🙌