I'm having trouble paying my taxes in Italy to the tax department (Agenzia delle Entrate). Payment of taxes is done with an so called F24 form. You can do that with internet banking facilities of all Italian banks or directly on the private section of the website of Agenzia delle Entrate. However my BUNQ IBAN is rejected there. Also BUNQ has no F24 function. Having one of those posibilities fixed would be highly desirable, otherwise I'm forced to open an account with an Italian bank once again, which I prefer not to (just closed one). Please help.
Martijn-Golden-Jaguar Hi Martijn!
Have you tried contacting the Agenzia delle Entrate? They're not allowed to refuse your Dutch IBAN, as that would be a form of IBAN discrimination. They are required to accept it by law. 🤔
Martijn-Golden-Jaguar Hey Martijn! 🤗
My colleague Silvia-Lime-Eagle and I got a reply from the Agenzia delle Entrate regarding the possibility to pay your F24 using your bunq account. 🌈
They confirmed that it is possible to pay taxes to the Agenzia delle Entrate by performing a bank transfer from a foreign bank account, so this is also possible with bunq. 👍 You will find the IBAN and payment description information which you'll need to use at this page: https://www.agenziaentrate.gov.it/wps/content/Nsilib/Nsi/Schede/Pagamenti/Pagamento+delle+imposte+estero+mediante+bonifico/?page=modpagcitt
Let us know if anything else comes up and have a great week ahead! ✌️
Sander Well, I tried, but for these kind of things they're not very approachable... In other words, the people you can call, don't know what to do with the issue.
Martijn-Golden-Jaguar I'm not familiar with Italian institutions of course, but what I would do here is ask them to forward me to a superior until they find someone that can actually help me out. Formally they are not allowed to deny your IBAN, but in practice it can take a long while before companies update their systems/policies sadly. 😟 Maybe another Italian bunq user can share his/her feedback on this matter?
It's a fringe problem, that (probably) nobody has thought about yet - and they probably continue doing so.
The process might also be formally defined in some kind of law and/or regulation, that they can't easily change.
I think you should try to escalate to the competent national authority, and then European Commission.
Martijn-Golden-Jaguar Awe man, I feel you, Italian bureaucracy is the worst! Hope you’ll get this sorted out fast.
@Martijn-Golden-Jaguar I'll also try to contact the Agenzia delle Entrate via the form on their website. I'll keep you posted on their answer!