IMPORTANT INFORMATION
Hey Johannes,
We hope you're enjoying your bunq experience. As part of our commitment to maintaining a safe and secure banking environment, we regularly review account activities.
We noticed that your account is predominantly used for transactions involving one or more of the following: trading or investing in crypto assets or unregulated markets; betting and gambling purposes; intermediary - transfers with and between different counterparties and/or via payment service providers. This isn't aligned with typical day-to-day banking activities. We kindly ask you to stop these transactions and limit the use of your bunq account to regular day-to-day banking or provide us with your logical explanation of why the account is used in the current manner.
Please understand that if these activities continue, we may have to end our banking relationship with you. We value you as a bunq user and we'd really like to avoid this.
If you need more help regarding our account usage guidelines, tap the Support button 💬 below. If our request to stop these activities is clear to you, tap "Finish conversation" ✔ to close this message.
Best regards,
bunq 🌈
Frequently asked questions:
Fair use - expected Personal and Business account use https://together.bunq.com/d/59133
Our Terms & Conditions (Chapter 10.2 Financial misuse): https://www.bunq.com/legal/personal