Hey bunqers 🌈
Our Stocks Beta FAQ guide is designed to tackle the most common questions about the stock market, giving you a clearer picture and a confidence boost as you kickstart your investment journey.
Why is Stocks in Beta?
Rest assured, your funds are always secure with us. To ensure we’re providing the best possible service, we’re currently launching our Stocks feature to a smaller group. Your feedback is incredibly important to us as we aim to enhance and refine your experience based on it. If you have any questions or suggestions, please feel free to contact us.
Which financial products can I invest in?
You can invest in a specific range of carefully selected financial products, neatly tailored to your personal preferences. This includes stocks and Exchange-Traded Funds (ETFs). More details can be found here.
Which account will be used for my trades and fees?
Trades and fees will be deducted from the Bank Account you use to buy/sell your stocks. You can always change the preferred Bank Account by following these steps:
- Go to 📈 Stocks
- Tap on the Stock you want to buy/sell
- Tap on Buy/Sell
- Indicate the amount you want to buy/sell
- Tap on the Bank Account right above the Buy/Sell button and change the Bank Account
How can I stop sharing Stocks purchases with friends?
By default, your Stocks purchases are visible to your friends and vice versa. However, we value your freedom of choice and thus, provide you with the ability to disable this sharing feature. Here’s how you can do it:
- Go to the 📈 Stocks tab
- Tap on ⚙️ Settings
- Disable the “Stocks Bought by Friends” toggle
How do I receive dividends?
If you possess a stock or ETF that yields dividends, these will be automatically deposited into the Bank Account you've selected. If you want to change it, follow these steps:
- Go to 📈 Stocks
- Tap on ⚙️Settings
- Tap on Paid to under Dividends
- Change with a preferred Bank Account
Why can’t I buy or sell a specific stock or ETF?
During periods of significant market volatility or when certain announcements greatly impact the price of one or more stocks, the Exchange Supervisory Authority has the power to stop a trading in specific securities.
It can also be the case that a stock has ongoing corporate actions that means it needs to halt trading, such as when a company splits their stock into additional shares to reduce the price per stock.
In extreme circumstances, trading across the entire exchange may be suspended. During these suspensions, it's not possible to trade the affected securities. Furthermore, trading in certain securities may also be halted for longer durations due to other factors.
What is the “Annual Cost” I see on an ETF?
The "Annual Cost" you see associated with an Exchange Traded Fund (ETF) is also referred to as the Total Expense Ratio (TER). It’s a fee that the provider of an Exchange Traded Fund (ETF) charges for managing the ETF portfolio. You don't need to pay this fee and worry about setting funds aside for this fee. Instead, it's automatically deducted by the ETF provider.
It's important to note that the Annual Cost can impact the overall returns on your investment. Therefore, choosing ETFs with lower annual fees can be a strategic move to increase your wealth over time.
How does tax payment work?
- 🇳🇱Dutch and 🇫🇷French residents: You’ll receive a tax statement at the beginning of the following year. This statement includes the capital gains you earned, which need to be declared in your tax return.
Note: Please be aware that both bunq and Ginmon don’t hold responsibility for the submission of your tax return. This is a task that you must undertake yourself, adhering to the deadlines set by your country of residence. Further information can be found here.
Are my investments secured?
Your investments are securely stored in a separate securities account managed by Upvest Securities, a custodian regulated by the German Federal Financial Supervisory Authority.
This separate account ensures that your investments are legally safeguarded and kept distinct from the bank's own assets. This means that even in the unlikely event of the bank facing financial challenges or insolvency, your investments remain secure and unaffected. This setup provides a high level of protection for your investments.
Good to know
- bunq doesn't give trading advice.
- Manage stocks at your own risk.
- bunq Stocks Beta is managed through our trading partner Ginmon.
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