• Bugs

  • [BUG] App crashes in Foreign Currency sub account

  • RogierRookie

    • Post #1

    Whenever I try to do a payment with the GBP sub account, the app crashes right after filling in the amount. It takes some time for the app to do anything after entering the amount, longer than usual, and then I shortly see the selection menu to where the money needs to be transferred and then the app restarts.

    I've tried it with different amounts ranging from 1 to 100 GBP and I have that amount on my account. Transfers in EUR does work..

    Anyone got an idea?

      • ThijsProdigy

      • Post #2

      @Blaatje#298311 I think it's best to contact bunq support about this

        10 days later

        Same problem here

          Maya changed the title to [BUG] App crashes in Foreign Currency sub account.

            • MayaAce

            • Post #6

            Hey @Blaatje and @New-Cyan-Mole-2073956577#298493 👋 Thank you for bringing this to our attention, and being valuable members of our community 🌈

            It seems that you're experiencing the issue due to a bug affecting Android users. Our developers are already on this case, working hard to squash the bug as quickly as possible.

            If you've already reported this to our Support team, don't worry about checking for updates – we'll send you a notification in the app as soon as it's fixed. 📱

            In the meantime, you can use an iOS device or bunq Web to make payments from your Foreign Currency account.

            Feel free to contact us for any questions or concerns. We're here to help 🙌

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