In-app form for missing company icons

timmieschaap

Ik heb hier ook een aantal bedrijven waar ik een logo voor zou willen toevoegen, waar kan ik ze melden nu?

Sander

Tim Support. 😁

JanBrodda

Let's get this topic back to the top! 😉

Michiell

Wanneer komt er een update van de transactie logo’s?
Van veel bedrijven die met hun logo bekend zijn komt helaas geen logo omdat er bijvoorbeeld www voor de naam staat. Bijvoorbeeld bij online betalen bij Zalando WWW ZALANDO NL BERLIN, DE krijgt geen logo, maar ZALANDO NL BERLIN, DE wel.

Sander

Michiel 🏳️‍🌈 Wanneer komt er een update van de transactie logo’s?

The ones that had been reported up until ~1.5 weeks back have been created/added. It's a relatively small batch (20 or so?). But it should be available relatively soon.

Dennis I don't think they intend to come up with a better solution

They do. I've been discussing/exploring multiple alternatives a while back internally. It's just not that easy to implement due to several technical limitations. Rest assured. The team is looking into it, but if/when they launch it we will not know until it's there. Just know it has not been thrown aside. 😁👍

Dennis

There was a shared Google Spreadsheet at some point where bunq collected information from the users about missing icons. They shut it down however, because every new icon had to be implemented manually, and there were a lot. I don't think they intend to come up with a better solution, and the spreadsheet was just too much work to manage

JeroenE

Sander I just found out a new form is here due to the post from Timo N. 🇩🇪🇬🇧

I've added a few companies and logo's, but now I have a payment which I can't add. It's actually an refund from Praxis. The form doesn't accept my "EXACT payment description". I guess because it ends on "AMERSFOORT, 000" where it usually ends on "AMERSFOORT, NL" and so on. So how can I add this payment description?

Gunnar

And how can I change a wrong company icon?
E. g. the insurance company DEVK is connected with the Sparda Bank‘s Logo...

Maybe all icons should be triple checked before published?

Anyway: Would be great, if I could define the Icons myself.

JanBrodda

Gunnar The Sparda bank icon is not wrong at all. A quick google search revealed that they have their bank account at that bank. If no icon for an IBAN is found, the app shows the icon of the bank. This has always been the case and is nothing to worry about.

Jos-Golden-Unicorn

I just reported 3 logos, so now let's hope all 3 of them are good and will look nice in my overview when they are accepted and ready :)

konev

Jos How can I report logos / make suggestions for logos?

WJanson

Alexander Konev At the moment there isn’t a official way to submit or report logos. You could however report them to support using Private Matters, but nothing is guaranteed.

konev

W. Janson-Korhorn Thanks!

TimoNowitzki

Hello 👋,
there is now a new form that you can fill out in order to suggest a icon to be added.
https://goo.gl/forms/uBt35wWM3MBJuZKv2

Thanks @Sander for creating it 🙌

Sander

Jeroen 🏳️‍🌈 This is another bug that I've reported to bunq already. All refunds are missing an avatar currently. 🙂

Tim

Still very unfortunate that it's so quiet around these logo's and a feature to add these somehow. I've seen several inputs based on community effort to minimize bunq's precious time.

These logo's are such a nice feature for a normally so boring transaction feed!

JeroenE

Tim There is no feedback at all. A few logo's I've entered in the new Google form are already added in the app!

Tim

Jeroen 🏳️‍🌈

Yes but it's not strange there is no feedback. The Google sheet is currently just collecting data and is community based. But nonetheless good to hear logo's are still being added/mapped..

And you must be very lucky, I added about 15-20 logo's in that sheet and not a single one was added/mapped -which I understand- so I think it's a coincidence there were some of your missing logo's added/mapped already. 🙂

Sander

Jeroen 🏳️‍🌈 Tim I think Jeroen is referring to icons that already exist within the app, but just aren't mapped yet to his transactions. 🙂 I'm not aware of bunq being actively adding icons at the moment. I'm discussing with some employees as to how we can solve this issue with the help of the community (that's also why there's a new Google sheet). The tricky part is; currently it requires access to the codebase. And obviously the community can't have access to that.

My current proposal to bunq was to extract the part of the code that defines what transactions should have what icons in a separate GitHub repository so that Pull-Requests can be made to that part specifically. And bunq could then pull the updates every once in a while. The community has shown to be willing to report (and even create) the icons, so that's not the problem. However, this would require refactoring time at bunq, which needs to be justified versus other work. Let's see what bunq comes up with and let's hope we can quickly start contributing our icons. 😁🌈

JeroenE

Sander I don't know for sure because I have no clue which icons are already in the app and which ones aren't. So I mostly choose "don't know" unless I know it is a shop with only 1 location then I can easily select "no". TBH I find this a strange question anyway. Unless I've paid at several locations of a big chain I can't know if their logo is in the app or not.

I don't know if a public repository would work. Someone has to keep an eye on all the icons to prevent them being switched to cute cat photo's.

And I'd guess that you'd then run in more trouble regarding rights on the logo and companies not wanting that they are somewhere on a public repository with no copyright and so on. I suppose this is already a gray area but because the logo only lives inside bunq not many know/or are bothered.

Sander

Jeroen 🏳️‍🌈 TBH I find this a strange question anyway

The question is there as there are indeed big chains for which you might already know the icon exists. When I worked on this in the past I had to doublecheck for every icon whether it already exists or not to prevent making duplicates. Hence, when you already know it exists it can save me some time. Mapping icons is way simpler than creating new ones in the end.

Jeroen 🏳️‍🌈 Someone has to keep an eye on all the icons to prevent them being switched to cute cat photo's.

That's what the Pull-Request mechanism is for. Code is only merged into the codebase when it has been reviewed and approved by trusted people (either bunq employees or people they trust). 🙂 But it would take the need for proper reviews of course. 🙂

Jeroen 🏳️‍🌈 And I'd guess that you'd then run in more trouble regarding rights on the logo and companies not wanting that they are somewhere on a public repository with no copyright and so on.

Fair enough, but that issue is in place now as well right? But when a company does not want to appear in the lists/wants to appear differently (like ING did for example) then they can simply send a message and bunq will honor that. 🙂