🇬🇧/🇩🇪 Instant Payment to DKB (and others) not working

Heiko-Hartwig

Tamas 🇪🇺🇦🇹🇭🇺
Naja, wenn Du ehrlich bist, steht es eher 1:0 ... die Frage ist bloß, wer hier führt.

Aus meiner Sicht eher die Sparkassen.

bunq muss sich bemühen, die Schwierigkeiten aus dem Weg zu räumen, ggf. einen neuen Trainer (Verhandler) bemühen, damit am Ende wenigstens ein Ausgleich herauskommt, mit dem alle leben können.

sellisamat

Heiko Hartwig Ich sehe ein, dein deutscher Patriotismus erlaubt Dir nicht, richtig rechnen zu können ;)

Aber OK!
'1' steht für die Sparkassen-Gruppe
'0' steht für alle andere Gruppen und Länder wo eben SCT Inst von bunq und zu bunq geht!

Manchmal ist NULL doch größer ;)

Lg :) nach Deutschland

Dennis-Red-Frog-565701775

No News so far? It is really annoying...

SimonM

The interruption is now for 4 weeks and Sparkasse and DKB are still not available through Instant Payment.
And the last news from bunq is 15 days old?

Bernd-Teal-Share

Problems betwins international Banks maybee months. Oder auf gut deutsch: Probleme zwischen Banken brauchen Monate bis zur Lösung, wenn ein Lösungswille vorhanden ist. Wenn nicht dauert es länger. Also bleibt ruhig. Wenn es was neues gibt werden wir es erfahren.

Roeshimi

Just use regular transfers and plan accordingly. There's not much more we can do right now

Andrzej

Marcel Ich habe ggleiches Problem

nickless

Having the same issue both ways with BYLADEM1ING. Last successful IP on 15.1.
Yesterday behavior changed in use-case „to bunq“: instead of refusing the initiation, it was accepted - but returned shortly after.
Both IT supports are involved. Hope this gets sorted out quickly!

SimonM

It's the 5th week of the interruption (18.1.-22.2.).
It is still not working. (to German Sparkasse and DKB)
Any news on this? Last statement from bunq is 22 days ago:
https://together.bunq.com/d/7692-instant-payment-to-dkb-and-others-not-working/200

sellisamat

Simon M Bunq always sends everything SCT Instant. Why should bunq make a statement? Instant Payment works without interruption to Raiffeisen and Sparkasse in Austria.

If you give up a package and the recipient does not want to accept it, you should ask why the recipient is not willing to cooperate?

Maybe you should try the German Sparkasse bank group for an explanation.

SimonM

Tamas 🇪🇺🇦🇹🇭🇺 Why should bunq make a statement?

Because they promised to do that:

jorrit Naturally, bunq does everything in its power to detect, prevent and mitigate any type of fraud. That's why we're currently assisting Sparkasse improving systems and processes to help them combat fraud. We'll make sure to update this topic as soon as we have any news! Please let us know if have any questions in the meantime.

sellisamat

Simon M And are you sure, they have any new news?

sellisamat

Simon M How many times, did you asked your own German banks, why they don’t accept SCT Instant from bunq?

Did You?

DanielL

Da von bunq aus alles funktioniert, sollten wir die Sparkassen und die DKB mit Anfragen nerven....nur die können das ändern.

nickless

Von der Sparkasse funktioniert auch alles - bis auf bunq. Da man bei der Sparkasse IP explizit auswählen muss und die Zahlung auch initiiert werden kann, dann aber zurück kommt mit dem Fehler “Empfängerbank unterstützt IP nicht”, wär ich mir nicht so sicher das der Fehler auf Seite der Sparkasse liegt.

NiB

Christian
Bei bunq kommen Instant Payments ja an.
Und bunq hat das ja im ersten Statement weiter oben gesagt: Die Sparkassen blockieren es aktiv.

nickless

I’m happy to report that bunq -> SPK Instant Payment seems to work again 👍
The other way is still failing.

johannes

Christian Yes, works from bunq -> DKB again :)

Jorritt

Hi bunqers,

As you may have noticed, you can now make instant payments from your bunq account to Sparkasse once again 🙌.

Unfortunately this is not the case for payments made from Sparkasse to your bunq account. Be assured that we are working hard on a solution for this and will be sure to update you once we have any more information.

Thanks for your patience in the meantime and please let us know if you have any questions.

Cheers,

Jorrit

SimonM

jorrit Hi Jorrit, thank you for your answer. 👍
I noticed there are differences between different Sparkasse's. SOLADES1VSS ist still not available via Instant, but DKB works fine for me.
Is it because some are connected via HELABA and others via LBBW ?
Or should both be available?
Thanks for working on a solution!

Andys

jorrit Thanks Jorrit for the update and the hard work 😊

Jorritt

Simon M Hi Simon, thanks for your message! Instant payments through HELABA are indeed the ones working again! We are looking into the issues with payments through the other route (SOLADES1VSS).

Val

I sent some payments to my DKB BYLADEM1001 account, yesterday it was made as traditional transfer (took ages), today was sent as instant payment, but on the DKB side, no sign of it.

johannes

Val I tried it from bunq -> my DKB account and it worked, it is also visible at my DKB account. You may need to re-login into your account.