🇬🇧/🇩🇪 Instant Payment to DKB (and others) not working

Robert-Silver-Turtle-4265395482

Heiko-Hartwig

Roeshimi
Unfortunately there are often only a few informations in the "Überweisungstext" when receiving money or when money is debited from my account e. g. mandate reference etc. what we can always see within Germany.

Roeshimi
Because of 1 Cent only? Maybe they think this could be a test from potentail fraudsters.

Mr. Underwood
This is indeed weird. But maybe 1 EUR would work better. This is what I would test the next time.

SimonM

Today, sending SCT Inst. Payments to Sparkasse (LBBW), does not work for me. DKB and comdirect are okay and instant.
Any known problems?

Bernd-Cyan-Penguin

Simon M Bitte direkt den Support benachrichtigen

MoFi

Simon M War bei mir neulich auch so. Nachdem ich eine Überweisung als normale Überweisung ausgeführt hatte, ging es jedoch wieder

SimonM

Moritz Okay, tried it again and now it works. So, seems to have been a temporary problem, or hickup and is fixed now.

Tobias-Orange-Zebra

Montag: Eine Sparkasse in Süddeutschland zu Bunq mit Echtzeitüberweisung ging nicht auf eines meiner Bunq Konten. Fehlermeldung: Empfänger nicht erreichbar. Ich geh einfach mal davon aus, dass das Konto zu frisch war. Vorher waren 3h vergangen.

Heute: Gleiche Bank, das Ur-Konto von Bunq: Funktionierte. Das nächste Mal verteil ich das in der Bunq App selbst.

Remco-Golden-Frog

There are diffrent systems, bunq supports the same only a very limited amount of other banks support. ABN for example. Most dutch banks support the EU system and this is direct. For a bank so modern as bank this is a weird situation.

JeroenE

Remco Het is juist andersom. Bij bunq maken ze gebruik van de EU manier maar de rest van de Nederlandse banken niet. Daarom kan je bijvoorbeeld met bunq wel een instant payment naar diverse Duitse banken doen maar bij de ING niet.

Remco-Golden-Frog

Jeroen 🏳️‍🌈 Oké dat was me onduidelijk dan. Maar alsnog, het is raar dat er überhaupt meerdere manieren zijn dit te doen

JeroenE

Remco Tja, ieder land wil zijn eigen dingetje doen. Er zijn wel meer landen waarbij dat zo is.

Enorm onpraktisch, maar als de Nederlandse banken ooit aansluiten op het Europese systeem dan kan het vanzelf wel. Een bank als ABN heeft allebei, dus waarom banken als de ING of de RABO nog niet in staat zijn om Europees te werken weet ik ook niet.

Remco-Golden-Frog

Jeroen 🏳️‍🌈 Klopt dat was me wel opgevallen over abn en dat bevreemde me toen. Maar goed niet het einde van de wereld maar wel apart.

Robert-Silver-Turtle-4265395482

Can someone (PLEASE) explain to me why I could send in real-time from Sparkasse to bunq (myself) on a regular basis but my family also with Sparkasse CANNOT send to my bunq accounts in real-time? It’s real frustrating for me.

Flo1979

Mr. Underwood Ist das bei der Sparkasse nicht eine Option die man wählen muss? Meist kostenpflichtig

Robert-Silver-Turtle-4265395482

FloLoL79🌈 Yes it’s an option that you have to click on. It works for me by turning green. When my family members try to click on the real-time button, nothing happens.
And it’s a free service.

Flo1979

Mr. Underwood Ich verstehe. Hat hoffentlich nichts damit zu tun, dass gewisse Sparkassen immer noch ihre Aversionen gegen Fintech Banken haben.

Roeshimi

Mr. Underwood What do you mean "nothing happens"? The button cannot be toggled on?

Robert-Silver-Turtle-4265395482

FloLoL79🌈 We have accounts at the same bank. So my question remains, why can I but they can’t. 😬😂

Robert-Silver-Turtle-4265395482

Roeshimi Exactly. But just with my family members.

Roeshimi

Mr. Underwood I know there is (or was) this agreement between bunq and at least some of the Sparkasse banks, that instant payments to new bunq accounts will only work after a month or so.
But it was never clear to me what defines "new" and "account". Does it mean the bunq user account in general, i.e. he has to be a bunq member longer than a month to receive instant payments? Or do they mean IBAN accounts, which would mean an account cannot receive instant payments from Sparkasse until it has been in your bunq account at least a month. Or a mixture of both?