Martijn de VisserChamp
Just got an iOS notification about sharing bunq. Please don’t do this. I’m already paying you, not interested in receiving ads from you on my homescreen. In-app is sort of ok...
Just got an iOS notification about sharing bunq. Please don’t do this. I’m already paying you, not interested in receiving ads from you on my homescreen. In-app is sort of ok...
I have to agree. This is not what we are used to. It‘s totally okay to promote the new „invitation feature“. However, please find a discreet way. 😊🌈
Also, I got both an English and a Dutch push notification 😭
Echo echo, please don’t abuse the notifications system! It’s really hard for apps to build trust for the permission, it only takes one notification to lose it. Please bunq, consider the privilege, don’t abuse it for cheap growth tactics.
@Martijn-Yellow-Llama#62628 Hi guys,
Sorry to hear you experiencing these notifications as spam. However, there is a solution! You can request bunq to disable it just for you. So there is an opt out.
You can contact Support via Private Matters
Can I also disable these pushes from within the app? There's a whole list of push toggles, but I don't know which one would be the culprit..
@JohnDo#62640 To be honest, this should rather be opt-in by default.
@Roeshimi#62646 I personally totally agree with you.
These ridiculous marketing tactics really need to stop, i'm finding it harder and harder to recomend bunq to other people
Hey another reason for a notification settings screen. Some people want ads, some don‘t. I definitely don‘t want them from a bank where I‘m paying money for my account.
@JohnDo#62640 het mag nooit een opt-out zijn!
Ik vind dat bunq moet stoppen met spammen bij betalende klanten.
Reclame vrij zoals dat altijd is bij betalende klanten.
Hi All,
I notice a couple of people are upset about our feature announcement. Please let me clarify.
Together is populated by bunq enthusiasts. For you the inner workings of bunq Premium/Business holds no secrets. However you are not the average bunq user. For them knowing how bunq works is an important thing. That’s why we continuously work on easy ways to introduce these (new) features to all. Things like email, push, experiences and awards are a few of the tactics we deploy to help users explore all the great features we have. And how it can help our users in their every day lives.
Now you might argue that we can do better. For instance on how or when we communicate certain features. Or what settings/toggles we should introduce. That’s fair feedback which we respect and will take into account.
However unfortunately there are also a few who seem to believe that they should be able to dictate their specific set of wishes to all. They deploy the tactic of “shouting hardest” or blackmail (“do xyz or i’ll leave”). To those people I would like to say: bunq holds freedom dear. And we love to do the best we can for the greater of all of our users, and indeed society. One of our great values is freedom. So if you no longer feel at home here, or seriously think a traditional bank is a better match for you, then by all means go ahead: there are no strings attached and you are free to make whatever choice you please. If you decide to stay please try to be polite and constructive. At the end of the day all we do is for you.
With apoligies for typo’s as i’m typing this on my phone, whilst pretending to be on a holiday :).
Warmest Regards,
Ali
Information is good but not well distributed
Bunq did not try to sell you the blue drug (viagra).
He just wanted to remind us that sharing bunq exists. The new ones may not know it yet. Bunq should therefore contact them within 60 days and the (already) old bunqer for new ideas.
L'information est bonne mais mal distribuée
Bunq n'a pas essayé de vous vendre le médicament bleu (viagra).
Il voulait simplement rappeler que sharing bunq existe. Les nouveau ne le savent peut être pas encore. Bunq devrait donc s'adresser à eux dans les 60 jours et aux (déjà) vieux bunquer pour les nouvelles idées.
By the time I write the message, Ali has already replied
Sorry about that.
@Ali#62672 I wish you nice holidays Ali :p
@BigBoss#62675 If i had read your post before i wouldn’t have had to write up my own :)
Thank you very much for the support! 🙏🏼🌈
@Ali#62677 thanks Ali for the update, it's always nice if a CEO replies!
@Ali#62672 @Ali
You are absolutely right. I fully understand that bunq wants to give special attention to some new features once in a while. Come on we are talking about a text notification that shows up for max 10 seconds on your screen before swiping it away if you already familiar with it’s content. If that is all there is that might be slightly annoying. Can’t outweigh all the positive and fantastic moments we enjoy using bunq.
Keep the business going everyone and enjoy your holidays. 👋🏻❤️🌈🏖