- John DoLegendCO2 Saver
- Edited
Good morning dear bunq 🌈 and fellow bunqers!
Support advised me to write a post.. so here we go.
So what's on your mind John?
Well, you all know that I love 💗 bunq, and also all the very cool things that came with Update10. But there is one thing I can't get my head around: why do Pack members have a much lower Massinterest limit than Premium users?
Although it effects me personally, it isn't about the price or wanting more interest but it is about the principle.
According to bunq 🌈
I asked bunq 🌈 and they gave as argument: "To be consistent. So all memberships have the same limit".... "just as simple as that" they even added.
I think this is a strange rule... because from a user perspective it doesn't feel fair nor consistent.
bunq advertises that Pack has 'all the benefits of bunq Premium'
Well, you can look at this argument from every direction, but it simply won't hold anymore. Since update10 I don't have exactly the same features a Premium user. Not a problem for me, but don't advertise as if I will get the same.
So, if bunq sells Pack as a way of getting a discount but with the same feature set as Premium, then you have to give every Pack member the same limit as a regular Premium user. That would make sense!
Fair enough John, but what reasons would you accept?
There are only two reasons I would accept:
1: bunq uses the interest also an extra form of income. Then I would understand that I have a lower limit because I already have a discount by using Pack. But, bunq confirmed already that they DONT use the interest as an extra income. It flows all back to the user. So, they still provide a membership-based service. The fact that I use Premium at a reduced price doesn't have any effect on the MassInterest feature in that regard.
2: the interest rate is also calculated on the fact that they have to pay out less interest to Pack members. So this Pack limit is designed as a way to make the 0,27% rate possible. Fair enough, but just say that.
What do you propose John?
If there is no financial impact for bunq, then just give Pack members and Premium users the same limit. That would make way more sense.
If there is a financial impact for bunq, just be open about it. And also be clear in the communication that Pack won't be exactly the same as Premium.
Any last words John?
Yes, love you all guys... and have a great Sunday :)
Love to hear your option on it :)