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Knowledge
Click here to find all bunq FAQs 🌈
Update to MassInterest as of January 1, 2023 💪
BUG - I can't close a sub-account (error indicating an active Shared Access)
FIXED - I can't freeze my card when changing plan to Easy Savings
FIXED - "Complete verification" button redirects to Overview
I haven’t received my refund yet - what can I do?
I sent a transfer but the recipient hasn’t received it - what should I do?
I sent funds to the wrong IBAN - what should I do now?
Important changes to sharing sub-accounts
Why wasn't my Business account verified?
How do I upload my documents on the app?
What’s monthly transaction volume and how can I calculate it?
Anti-Fraud Guide: Belastingdienst phishing scams on the rise. How to avoid them?
Anti-Fraud Guide: Risk of money muling and how to avoid it
How do I change the Visibility settings of my sub-accounts?
How to take the perfect selfie with ID?
I received a garnishment on my French account - what's next?
I have pending bankruptcy on my Dutch account - what's next?
BUG - Someone said they can't use my bunq.me link - what should I do?
FIXED - I have a verified account but I'm asked to complete verification
FIXED - Spending insights do not update when new payments made
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