Horia

  • Apr 9, 2023
  • Joined Mar 27, 2016
  • Hi-fives: 15
  • In error loading events

    @thijsoost#276662 I wonder if there's actually a problem with my app that prevents me from reaching support. I did a reinstall, but that did nothing...
    Are you aware of any other reliable ways of reaching support?

    • In error loading events

      I've been getting "error loading events - something went wrong at bunq's side. Sorry! Our staff has been notified and will resolve this issue" on my main account for 3 days already.
      This means that I can see any of my transactions, not split any payments or accept any incoming requests.
      Bunq support hasn't responded to me since I raised the issue (more than 2 days ago).
      I've never had such an error before and I've never left without any answer from support for this long.
      Does anyone have any idea what's going on?

      • In Add multiple/custom/more categories to payment
      • In Add expiration date to card allowed countries

        @Rembrandt#53274 I'm aware of that. Bunq can infer my approximate location based on transaction information. And that's all that they should be able to do. Location services would give detailed information of my whereabouts. And they don't need that... Privacy first 😉

        • In Add expiration date to card allowed countries

          @Rembrandt#53156 Personally, I don't want to give bunq access to my location information (privacy reasons). But I wouldn't mind having both options available 😉

          • In Add expiration date to card allowed countries

            The feature that I'm missing is about security after I leave a country that I was visiting.
            I do quite a bit of traveling, like most people my age. Sometimes I'll be in a country for a short while and I'm probably not coming back.
            Currently, I can enable or disable my card in specific countries or areas (eu, worldwide etc). But once I leave that country I would like the country to be blacklisted again. It would be great to be able to set an "expiration" date for that country.

            • In Mastercard looks similar to Maestrocard

              @Michiel-Blue-Hummingbird#26970 That's right :) I've updated original post

              • In Mastercard looks similar to Maestrocard

                On the Passen tab, I can see my Master card and my Maestro card. The problem is that they are almost identical visually. I have to pay extra attention to which is which.
                So, there was a moment at which I wanted to change the pin of my Maestro and I changed it for the Mastercard. Had the visual design been different, that would not have happened. Can something be done about this?

                • In Always display description field

                  Definitely something that I'm missing too