We’re always happy to help you out, 365 days a year 🙌
The easiest way to contact us is by sending a chat message through Private Matters. If you have questions regarding your bunq account, bank accounts or payments, an app message is the best way to reach us. This way we can ensure your privacy and help you most effectively.
For all other contact details/information, reference below:
BIC / SWIFT: BUNQNL2A
Bank code: BUNQ
Be aware that bunq doesn't use an intermediary bank for non-SEPA payments.
Office Address: Naritaweg 131, 1043 BS Amsterdam.
This is our HQ address- we don't have branches. We cannot help you with issue requests upon location.
Chamber of Commerce number: 54992060
Dutch Tax and Customs Administration: NL851519945B01
Private Matters: https://go.bunq.com/link/support
*We don't handle requests over the phone because we care about your privacy and we don't want to disclosure any sensitive matters. For more info about this, check out this link 👉 https://together.bunq.com/topic/how-to-contact-bunq