Paul Itβs still early, most people come in around this time. If I recall correctly.
But indeed thatβs some feedback I shared already with the team, itβs not clear when or if someone will join the chat once you start typing.
Paul They work from 8AM to 11PM. But in the morning they are also catching up with all the chats that came in during the night. π they will get back to you as soon as possible. π
Hi π Paul
Small question: Do the transactions appear when you use the search function on the events tab?
Paul Voor zover ik weet staat dat nergens aangekondigd.
Paul On Together it is explained where they explain how to get into touch with support. π have you also checked that you do not have say a Business account and a personal account and that you're are looking at the wrong one? (Might be very obvious but I've seen it before that people were unaware of it) π
Sander Op together staan diverse topics over contact met bunq: https://together.bunq.com/d/1038-how-to-contact-bunq https://together.bunq.com/d/1018-how-to-contact-bunq https://together.bunq.com/d/3289-looking-to-contact-bunq Maar volgens mij staan nergens de openingstijden, ook op https://www.bunq.com/contact staat dat niet.
Paul
Okay, unfortunately. I've heard from another bunq user there was a bug where he couldn't see the transactions at first but when using the search function they popped up.
https://together.bunq.com/d/6555-how-can-i-get-support π
Would be nice if it's also in other topics and on the website though.
Tim Aha, mooi. Dit topic is trouwens ook verouderd want de Together optie bestaat niet meer, dat heet nu Help
Misschien kunnen de moderators die dubbele topics ook combineren tot 1 topic net zoals nu dubbele topics ook worden verborgen?
Paul Yes also! π
Maybe a restart of the app can help? (I am sure you already did it)