Hey bunqers 🌈

Great to see that you want to reactivate your account and start using bunq again. We’re happy to welcome you back!

How can I reopen my bunq account?

  1. Download and open the bunq app
  2. Use your e-mail or telephone number to log in
  3. "This account has been closed" screen appears
  4. 🟢 Reopen account
  5. Click on Reactivate account
  6. Done!

If you're requested to provide an Identity document, check out this page for more information.

How can I reopen my Business account?

  1. Go to 🏠 Home
  2. Scroll to the bottom of the screen and tap "Archive"
  3. Switch to the Business Account you want to reopen
  4. Tap on 🟢 Reopen Account

Good to know

  • Your cards get reactivated automatically.
  • You get the same plan that you had before.
  • Your billing day is moved according to the days you were frozen. For example: your billing day is usually on 17th. If you freeze your account for 4 days, your billing day will be on 21st from now on.
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