• Ideas Implemented

  • Allow Push Notifications with Apple Pay

This is annoying me for more than a year but nobody at bunq seems to listen. So bunq is blocking Push notifications when you pay with Apple Pay on purpose and they thought that it is a good idea because Apple Wallet and probably Google Pay aswell (I´m only using Apple Pay) have their own push notification.

The thing is that there are multiple problems with the Apple Wallet Push which is why the bunq push BY FAR SUPERIOUR.

  1. Apple Wallet Push Notifications are unreliable
    I´ve noticed several times that push notifications arrive minutes or hours later. Sometimes they don´t arrive at all.

  2. No Push for subscriptions
    If you´re paying for a subscription by Apple Pay you will only get a push notification for the first transaction. After that no more push notifications, because bunq is SUPPRESSING THEM FOR APPLE PAY TRANSACTIONS.

  3. Missing information
    The Apple Wallet notification is missing data, which is the most annoying part. You won´t get exchange rates with Apple Wallet Push. While with the bunq push there would be the amount in the home currency aswell as the currency you´ve paid in, with Apple Wallet Push you only get the amount in the currency you´ve paid in.

  4. You can´t look into the transaction
    With bunq push you would be able to tap on the transaction notification, the bunq app would open and you could directly look further into the transaction. With Apple Wallet Push this is not possible.

I know that bunq is suppressing their push because otherwise you would get double notifications (one from bunq, one from wallet). But the thing is that you can actually deactivate Apple Wallet Push notifications on a per card basis. I´ve deactivated Wallet Push for all my other cards because they have a reliable working push service by themselves. Its only the bunq card for which I can´t disable them because then I wouldn´t get any notification at all.

PLEASE BUNQ FIX THIS. I WANT TO GET PUSH NOTIFICATIONS WHEN I PAY WITH APPLE PAY.

    Yes please! This annoys me a lot!

      yes, bunq needs to make this possible ASAP, other banks would display a message that says something like "turning this on might result in double notifications, please turn off Wallet notifications in iOS settings when using this to prevent that"

        Agreed, it’s a shame bunq still refuses to do this whilst there has been so many requests. They suddenly changed it out of nowhere and don’t allow us to revert, so we are stuck with inferior notifications AND worst of all: limited to the device you’re paying on.

          Wäre auch dafür.

            @LH-Black-Wolf#141442 Oh yes thats something I forgot to mention, thanks for bringing that up! Apple Wallet Push are for one device only while with bunq push you‘ll get a notification on your watch aswell as on your phone.

            Otherwise if you pay with your watch you won‘t get a notification on your phone

              a month later

              Hi @simoncz#141410

              This is now possible in todays update (at least on iOS) in version 13.3.0. You can find the settings to enable bunq's notifications under Profile > Security and settings > Notifications > Apple Pay payments.

              Don't forget to disable the Wallet notification to prevent duplicates. Go to Wallet > Card > ••• > Allow notifications.

                @Tim#146980 Finally my prayers got heard 🙌 Thanks for the headsup

                  @Tim#146980 Great news!

                    Enabled! So this returns the original function like it was right? You get a notification from bunq from all accounts, on both the Watch as iPhone, also if it’s the Apple Pay payment of your partner in a Joint account? :)

                      Wow super 👍🏼

                        4 years later

                        What is the current state of this feature? I do not receive push notifications on Apple Pay payments from bunq app, only from wallet. And I'd really prefer to have them from the app instead. I've tried to re-enable all notifications in the app settings but no luck so far. So is this a bug or a feature?

                          @Jiopot#283755
                          ich hab aktuell das gleiche Problem, die Benachrichtigung aus der Wallet kommt teilweise Stunden später oder gar nicht .

                          Push Nachrichten bei Apple Pay Zahlungen von bunq wären echt gut.

                            Hey there, @Jiopot#283755 & @Stitch#283766 👋
                            Push notifications for Apple Pay or Google Pay payments are possible 🙌
                            You can enable them by going to Profile > Open ⚙️ > Choose Notifications > Payments and then enable them ✅ Then, make sure to disable the notifications from Apple Pay, so you avoid having duplicates.
                            Check how to manage your notifications in the bunq app here 📚

                              @sotirios-Black-Moose#283771 Thank you for the quick confirmation. The setting is active and I've also tried the golden turn-it-off-and-on-again principle with no effect. Now I know it is a bug I experience and will report it to support.

                                @sotirios-Black-Moose#283771

                                leider habe ich keine Auswahl bezüglich Apple Pay, ich bekomme nur die Auswahlmöglichkeiten der Push & E-Mail Benachrichtigung.

                                Aber keine Auswahl für Apple Pay.

                                Sowie die Anzeige der Konten.
                                diese habe ich hier allerdings unkenntlich gemacht.

                                  @Stitch#283773 I also have no Apple Pay specific settings, I assumed it was just included within the "payments" term.

                                    I apologize if my previous message lacked clarity @Jiopot#283780 & @Stitch#283773
                                    Once you enable the push notifications for payments, then every time you're making a payment with Apple Pay, you'll receive a notification. If that's not the case, please let our support team know, so they'll further look into it 🙏