• Exploring the amazing bunq V3? Let us know how we can make it even better!

@Tjarko#172965 I have stickers on my bike! I was such a fan boy, Iโ€™m holding out hope that @bunq or more specifically @ali will listen to the community and work towards restoring the bank to its previous glory.

    Uh oh the us tab now shows a picture with a link embedded to instagram... thought those are links to blog posts but here we are.

    A banking app which links to external sites without notice.... great stuff

      Can we have a button to switch back to the old UI? This just doesnโ€™t work for some of us.

        The overal design and interface is a mess. Crucial functions are hidden away behind unclear buttons or behind countless menus (nfc payments), and instead the app is cluttered with Bunq's own marketing. They clearly prioritise their own business before the users.. I don't see how V3 can be an improvement without going back to the drawing board and redesign almost every single aspect.

          @Samih-Teal-Kiwi#172986 Yes, @bunq - please allow us to revert back to the old app. And make this update voluntary.

            @Diego-Indigo-Ar#170801 Je ne retrouve plus mon compte pro๐Ÿ˜ค

              Bitte kรผmmert euch um folgende Dinge, damit bunq mir wieder SpaรŸ macht:

              1. Gebt uns die alte Menรผfรผhrung zurรผck und verbessert diese. Durch das Update brauche ich viel zu viele extra Schritte. (Kontostand verbergen, Grafik zum Konto anzeigen, ...)

              2. Entfernt die Infografiken vom Hauptbildschirm. Mich interessiert nicht, wie viel Zeit und Geld ich theoretisch gespart habe. Klopft euch bitte woanders auf die Schulter.

              3. Der groรŸ implementierte Werbe- und Infofeed unter โ€žVon unsโ€œ interessiert mich nicht und braucht fรผr meinen Geschmack nicht so eine prominente Platzierung in der App. Sich fรผr Projekte einzusetzen finde ich gut, aber es ist und bleibt eine Banking App und dafรผr mรถchte ich sie primรคr nutzen und keine, fรผr mich unnรถtigen Informationen, erhalten.

                I cannot see/manage (some) joint accounts anymore. The most basic functionality of banking! This is quite unacceptable, especially since there is no way of going back to the old version that actually lets me do banking.

                Other than that I agree with most people in this thread, no need to clutter the app with marketing for bunq, I am already paying for my subscription!
                - Give us the option to hide the "US" section (a.k.a. the bunq Instagram feed), we use bunq for banking, not social media
                - Give us the option to hide the money/co2/time saved buttons, we use bunq for banking, not planting trees

                  Happy I'm still on V2. Hopefully it will take a while before updating to V3 is required. I need some time to move somewhere else.



                    I seldom write a complaint anywhere, normally choosing to vote with my wallet. But not today. Your new UI is such a disaster and forcing it upon so many previously happy customers is a tragedy. Not only is it ugly (subjective, but no light mode, are you kidding?) but it's terrible from a UX perspective (non subjective).

                    I'm giving you two months to fix this (all of it, not gradually), or I'll switch to one of your competitors. Let this be a lesson to your overly enthusiastic and overly excited UI/UX Team to take it easy and gather some REAL customer feedback before releasing such a travesty into the wild. Also, since bunq is a startup priding itself with moving fast, move fast now too - just backwards.

                    And to whoever thinks this "isn't that bad", it is. This is Apple Maps bad.
                    If you think this UI can be "improved gradually" to fix "minor issues", you're in for a surprise: it can't, roll it back. And maybe take consequences - even the might Apple did, and you're no Apple.

                      @bunq#170787

                      • Zeer teleurgesteld met de update, Plaatjes weg zoals me profile picture.

                      Automatisch labelen van me transacties (sort) is ook zinsloos omdat er weinig groepen zijn en daardoor veel in dezelfde groep vallen.
                      - Doe dit zelf met dubbel pin en verschillende rekeningen, maar daar kan ik op me profile geen piechart en opsomming van krijgen ?!
                      ๐—”๐—น๐—น๐—ฒ๐—ฒ๐—ป ๐——๐˜‚๐—ฏ๐—ฏ๐—ฒ๐—น ๐—ฃ๐—ถ๐—ป ๐—ถ๐˜€ ๐—ฉ๐—ฒ๐—ฟ๐—ฑ๐˜„๐—ฒ๐—ป๐—ฒ๐—ป ๐—ฑ๐˜‚๐˜€ ๐—ฑ๐—ฎ๐˜ ๐—ธ๐—ฎ๐—ป ๐—ถ๐—ธ ๐—ผ๐—ผ๐—ธ ๐—ป๐—ถ๐—ฒ๐˜ ๐—บ๐—ฒ๐—ฒ๐—ฟ ๐—ฑ๐—ผ๐—ฒ๐—ป :( !

                      • Online kaart niet meer individueel per vak te kopieren, Hierdoor verlies ik enorm veel tijd.
                        ๐ƒ๐ข๐ญ ๐ฐ๐จ๐ซ๐ ๐ง๐ข๐ž๐ญ ๐š๐Ÿ๐ ๐ž๐ญ๐ซ๐จ๐ค๐ค๐ž๐ง ๐ฏ๐š๐ง ๐ญ๐ข๐ฃ๐ ๐›๐ž๐ฌ๐ฉ๐š๐š๐ซ๐ ๐๐š๐ญ ๐ฏ๐š๐ฅ๐ญ ๐ฆ๐ž ๐ž๐ง๐จ๐ซ๐ฆ ๐จ๐ฉ !

                      • Bovenste deel van me scherm gevuld met onzin, zoals geld bespaard, tijd bespaard en bomen gered. Hieraan hoef ik niet aan herrinnerd te worden en zorgt ervoor dat ik niet voor de greencard ben gegaan, net als de US page

                      • Teksten raar en anders / verkeerde vertalingen

                      • wanneer in subrekening niet gelijk de voorspellingsgrafiek maar daar moet je apart op drukken !

                        I just had my first โ€œin real lifeโ€ experience.

                        While shopping I sometimes switch to another bankaccount for payments, normally just a push on a button and the card was attached to the other account.

                        Just try to find this โ€œnow hidden featureโ€ yourself. Such a bad UX!!!

                          How can I transfer money? Where can I find that option in de new app?

                            Hi everyone ๐Ÿ‘‹

                            This thread became very long so we opened a new one where you can let us know if you spotted something else we might have missed: https://together.bunq.com/d/30470

                            Remember to stay constructive in your feedback so we can make V3 greater together ๐Ÿค

                            Cheers,

                            bunq

                              bunq locked the discussion.
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