Lost your card or looking to get a new one? You have the option to Freeze (deactivate) or Block your card.
Deactivating your card is a temporary action. If you deactivate your card, you can activate it once again in the future (such as if you find your card again).
Blocking your card is a permanent action. If you block your card, you can no longer unblock it and you will need to order a new card.
How do I deactivate my card?
To deactivate your card, follow the steps below:
- Go to Home tab and tap on Cards
- Select a card and tap on MENU
- Tap on Freeze
- Done 🎉
How do I block my card?
To block your card, follow the steps below:
- Go to Home tab and tap on Cards
- Select a card and tap on MENU
- Tap on Freeze
- Tap on Block
- Done 🎉
