Valerio
European banks are obligated to make a unique certificate for every customer, not a bank statement, but a document certified by the bank.
What's strange about bunq is that when a customer asks for a certificate, they are told to just print out a bank statement while, know that its not what the customer i asking for. I've had this issue in the past, but if you are persistent eventually you'll receive it, they just like to act like they don't know what you are talking about.