bunq Update 17 FAQ 📚
Hey bunqers! 🌈
New update, new FAQ. Check out all the details regarding new plans and features that make life easy:
1. Overview of bunq Update 17
- What's new with the latest bunq Update?
To smoothen your experience, we've improved the bunq essential features by making them easier to access. Pay and Request are just a tap away, adding sub-accounts and ordering new cards is now easy as ABC and you can quickly find anything you need with a dedicated search bar.
From now on, you can simply open an SOS chat through the app or call our number in cases of emergency. 🆘
Also you can get everything you would expect from a mobile bank plus signature bunq features, with a quick 5 minute setup with the new Easy Bank plan.
You can now discover even more hot spots that you and your friends love with the new Friends 2.0.
We’ve also made some additional changes to current plans. Learn more below. 🚀
Easy Bank is our new plan that gives you access to the most important tools such as IBAN to IBAN transfers, a free card, SOS Support, Scheduled Payments and Requests, Joint Accounts, etc. Best part? You can set it up in just 5 minutes. The monthly fee for a personal account is €2.99 and you can learn more about this new cool plan here. 💸
- What happened with Easy Travel
To provide you with the best banking experience out there, we’ve launched a brand new plan - Easy Bank - and discontinued the Easy Travel plan. We’ve designed this exciting plan to bring you the most essential and iconic bunq features, with the easiest setup.
From now on, you won’t be able to open an Easy Travel plan or switch to that plan. If you have a current ongoing Easy Travel plan, you can stick with it until your Active Travel Card expires. If you are an Easy Travel user without a card you can also stay with your Easy Travel plan, but when you want to order a new bunq card, you’ll need to choose a new plan. Keep in mind that if you decide to change your plan, you won’t be able to go back to Easy Travel.
With the introduction of our newest plan that fits your needs, Easy Bank, we’ve also discontinued +1.
All +1 users will be automatically switched to our new plan - Easy Bank (learn more about this plan here.
If you were a +1 and you had a shared account already, fear not, the shared account will remain active after the update too. The cost remains the same, but the billing will now be from your own, personal account.
For +1 employees, the price remains the same. The only difference is that now billing will be made from your account, but the sub-account remains shared so you still have access to it as before.
- I’m a Business Director and I need a free personal account
From now on the director who opens an Easy Money or Easy Green business account will have a free personal account if they don’t use any of our personal features. More than 3 directors? Every additional personal account for other directors, the business account will be invoiced 2.99 EUR per director. However, if you change your mind, you can always upgrade to a paid plan and enjoy all the cool features coming with it.
Creating an account for your child just got easier.
From now you can invite your child by following this simple process:
- Open the bunq app
- Head to the Community tab
- Select “Invite a Friend - Get 10 trees by introducing your friend to bunq”
- Click Invite Friends
- Share your link!
You can learn more about this change here
When signing up and providing personal info, your child will be asked to mention their parent. You'll need to confirm you're allowing them to have the account. Once reviewed and approved by the bunq team, your child can enjoy their personal account.
- Price Changes - what does that mean for me?
We're constantly working towards making life easy. That's why we’ve invested in new benefits and features that bring value to your everyday life. We've made some changes to Pricing that we'd like to share with you.
Current bunqers get 2 months notice, meaning that the new prices will apply to you after 2 months. The fee for all current plans will increase with €1.00 each per month. More info can be found here
For bunqers-to-be, the new pricing applies right away.
3. New Features
SOS? No sweat, we’ll help you in no time! Simply open an SOS chat through the app or call our number. Follow a few simple steps, and your issue becomes our nr. 1 priority - saving you time when you need it most. You can learn more about SOS Support here
The Friends tab just got an upgrade! Check out the map to see the countries you've visited (in green), or the countries that your friends loved (in blue). Same group, new adventure? You can start a new activity with one tap, no manual hassle! More info can be found here 💃
For these and other improvements, update your app today! 🏃♂️
Stay tuned for more updates in the coming weeks!
Want to learn more?
Explore more bunq knowledge here 🌈