Hey bunqers 🌈,

Do you want to block a merchant because they keep billing for an inactive subscription? In this article, we’ll see if this is possible and how to handle such cases yourself 🚀

So, can I block a merchant?

Yes 🎉 You can easily block a merchant by following these steps:

  1. Go to 🏠 Home
  2. Tap on the desired Bank Account
  3. Select the card payment from a particular merchant
  4. Tap on the merchant’s icon
  5. Block Merchant

Another way to select from a list of merchants to block is the following:

  1. Tap on your Profile in the top left corner
  2. Tap on ⚙️ Settings
  3. Security
  4. Select the 🟥 Card Payments under "Blocked"
  5. Tap on “+ Add Merchant”
  6. Select merchant from the list

What will happen if a blocked merchant tries to charge me?

If a blocked merchant tries charging you, the payment will be blocked. However, if you're expecting a refund from the blocked merchant, you'll be able to receive it without any problem 🎉

Where can I review my blocked merchants?

You can get a clear overview of the merchants you’ve blocked by following the steps mentioned below:

  1. Tap on your Profile in the top left corner
  2. Tap on ⚙️ Settings
  3. Security
  4. Select the 🟥 Card Payments under "Blocked"

How can I unblock a merchant?

To unblock a merchant, follow the steps below:

  1. Tap on your Profile in the top left corner
  2. Tap on ⚙️ Settings
  3. Security
  4. Select the 🟥 Card Payments under "Blocked"
  5. Select the merchant you want to unblock
  6. Tap “Unblock”
  7. Done ✅
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