Hey bunqers 🌈
Do you want to block a merchant because they keep billing for an inactive subscription? In this article, we’ll see if this is possible and how to handle such cases yourself 🚀
So, can I block a merchant?
Yes 🎉 You can easily block a merchant by following these steps:
- Go to 🏠 Home
- Tap on the desired Bank Account
- Select the card payment from a particular merchant
- Tap on the merchant’s icon
- Block Merchant
Another way to select from a list of merchants to block is the following:
- Go to 👤 Profile
- Tap on ⚙️ Settings
- Security
- Select the 🟥 Card Payments under "Blocked"
- Tap on “+ Add Merchant”
- Select merchant from the list
What will happen if a blocked merchant tries to charge me?
If a blocked merchant tries charging you, the payment will be blocked. However, if you're expecting a refund from the blocked merchant, you'll be able to receive it without any problem 🎉
Where can I review my blocked merchants?
You can get a clear overview of the merchants you’ve blocked by following the steps mentioned below:
- Go to 👤 Profile
- Tap on ⚙️ Settings
- Security
- Select the 🟥 Card Payments under "Blocked"
How can I unblock a merchant?
To unblock a merchant, follow the steps below:
- Go to 👤 Profile
- Tap on ⚙️ Settings
- Security
- Select the 🟥 Card Payments under "Blocked"
- Select the merchant you want to unblock
- Tap “Unblock”
- Done ✅
Related Topics
Want to learn more? Explore more bunq knowledge here 🌈
