@Alaina-Golden-Akita#252227 Maybe the account has been inactive for a long period? Or maybe there are other reasons for having to verify again, not sure. I would wait for a response from bunq support, because users in the community here can't help you with this, unfortunately.

@Alaina-Golden-Akita#252295 You should transfer the money to a different bank account. Then you can close the account via Profile > Settings > My plan > Close account

@Alaina-Golden-Akita#252219 Gemiddelde wachttijd is zeker 48 uur…. Ze zijn erg sloom….

DM on Twitter as well. They respond quickly there.

@New-Mustard-Ape-3805662586#252332 But often they refer to the in-app support chat

@New-Blue-Bear-3386955120#252311 Maybe they don't reply within a few minutes like other banks, but in my experience, the problem is (in the end) fixed as quickly. Often when they respond within minutes, they still have to forward your question to someone else or a different team, and then you still have to wait a few days for a response.

Hello, I have a problem with my account, I cannot activate it even though I am the owner of the account, it has been unblocked 😡😡😡

@New-Mauve-Pig-2605226339#278078 Hi! Please contact bunq support if you're having issues with your account.

@New-Turquoise-Falcon-3841174046#281747 Hi Evgenii 👋 Thanks for reaching out, and for your continued patience 🙏

I understand you have an issue with your card. Your ticket with the support team has been picked up and you will receive a response in the app, shortly 🙌

Next time, if the situation is urgent, please remember you can also contact SOS support 🌈