Hoe stapt men over na een bank die wel geeft om z’n gebruikers? En die niet na een pfishing incident zn gebruiker in de kou laat staan?
Bob Ik denk dat ik iets gemist heb. Waar refereer je naar?
Hi 🙌, I am sorry to hear you are a victim of a phishing attempt. Frankly bunq🌈 has quite good security features... and in case of a successful phishing incident, your account would be automatically set to "Cool Down" period of 24H if anyone tried to use your credentials to log into a new device (which would be the case if hackers wanted to use your account). Did you try to contact bunq🌈 support with information about the hack ? Ultimately, it is user's responsibility to protect his/her own credentials. All the best luck 🍀 GG
🌈 https://together.bunq.com/d/36257-what-is-a-cooldown-period-and-how-does-it-keep-my-account-safe 🌈 https://together.bunq.com/d/32181-how-do-i-contact-support
