Reopen bunq card again after a year

New-Fuchsia-Hare-501843789

Hello!
Is it possible if I reopen my old maestro debit card again?
It’s been like a year when I closed my account but I still have my physical bunq maestro debit but it’s not active anymore.
And the bunq have already my data information.

Also, my old bunq maestro debit was with easy green which is too expensive.
If I reopen my old bunq maestro debit, can I also change my plan from easy green to easy bank?
By the way my old bunq maestro debit expiration is still up to 3 years.
I also already message bunq customer support but I wanted also to post here on the community and hopefully I have the same situation.
I’ll be grateful for all the help and answers thankyou!

Bastiaan

Rose Ann
Check the following topic about how to reopen a closed bunq account:
https://together.bunq.com/d/24392-how-do-i-reopen-my-closed-bunq-account

Jakob-Y

Rose Ann Bastian has hopefully already answered most of your questions with the help article. Welcome back! Once a bunqer, always a bunqer ;)

I just wanted to add one thing:

can I also change my plan from easy green to easy bank?

Yes, you can always change your plan at bunq. Check out https://www.bunq.com/benefits for an overview over the available plans. The cheapest plan that includes 1 card and 1 bank account would be "Easy Bank" for 2.99 Euros/month.

New-Fuchsia-Hare-501843789

Bastiaan Yes but as I said it’s like more than a year.
Not sure if my questions were answered really

New-Fuchsia-Hare-501843789

Jakob Now I installed bunq again and I don’t see my old maestro debit.
And it shows that I need to order a ‘ new card’ when I have my old Maestro account so imma bit confused

thijsoost

Rose Ann Why do you think it's an issue to reopen an account after a year? That's perfectly possible as far as I know!

New-Fuchsia-Hare-501843789

Thijs Because I closed it before.
The reason, i accidentally choosed easy green and didn’t know any knowledge about bunq.

New-Fuchsia-Hare-501843789

Thijs And I want to activate it again.
So I’m not sure how as I said my maestro debit was closed more than a year and I don’t know how to use it again.

Jakob-Y

Rose Ann Did you use the same login information as last year? You have to use the same phone number/e-mail address, otherwise your old account won't be able to get located.

Bastian linked you this page: https://together.bunq.com/d/24392 It states that "Your cards get reactivated automatically." (one of your questions) and "You get the same plan that you had before." (but of course you can always change plans at bunq at any point in time). One year shouldn't be an issue, that's not so long.

If it doesn't work as expected for you, then bunq support can help you.

New-Fuchsia-Hare-501843789

Jakob Unfortunately I can’t remember the old login information and the old number and now I installed the bunq app and made a new account with new number and email address

thijsoost

Rose Ann If you created a new account, you can't use your old card. You'll have to order a new card.

New-Jade-Weasel-1479090554

quanto posso prelevare con la carta di crédito bunq

Bernd-Cyan-Penguin

Victor Emanuel Grundsätzlich das Geld, das auf der damit verbundenen IBAN vorhanden ist. Abhebungen am Geldautomaten sind in den ersten drei Monaten auf 250€/Tag und Kunde beschränkt.
Danach 500€/Tag und Kunde.

New-Blue-Ape-1774603025

Hello, what’s the reason for someone with a bsn with another European resident can’t open account?

thijsoost

Asher Hi Asher! You can find who can open a bunq account here: https://together.bunq.com/d/1015-who-can-open-a-bunq-account

New-Blue-Ape-1774603025

Thijs Thanks for sharing, I can see that Poland isn’t included in the list, but again its say if its not included you can used your resident permit or drivers license to open up an account but I can’t and I don’t know why? But I’ll keep trying. Thanks for sharing once more.

thijsoost

Asher Poland isn't included because bunq isn't operating in Poland. If you have a resident permit from a country that's accepted or any other valid form of identification from this country + an address, you can open an account.

New-Blue-Ape-1774603025

Thijs Now I know thanks very much well appreciated 🙌🏿