• Sustainability

  • Apple Pay currently not available in your country ( Netherlands )

I cannot add my card to Apple Pay, is not available in Netherlands?

    @Bastiaan#266233 Yes, but when I click to + button;

      @Bastiaan#266233 In app button says;

        @efeozyer#266238 You don't have to tap the + button in the Apple Wallet app, but you have to open your card in the bunq app and tap the "Add to Apple Pay" button.

          @efeozyer#266241 Were you living in the Netherlands when you ordered your card?

            @thijsoost#266244 Amsterdam, 3 days ago

              @efeozyer#266245 That's strange, then it should work. Is your address in the bunq app also a Dutch address? And have you given location access to the bunq app?

                @thijsoost#266246 Of course, both of them Amsterdam home address.

                  • GGWizard

                    • Post #11
                    • Edited

                    Hi 👋 @efeozyer#266229
                    Did you try to change the region in your iPhone settings? It should be set to NL. Language can be any you need to.
                    Your mentioned you live in Amsterdam now, since 3 days. Bunq account should have been open with a Dutch address, if it is not... and had been open with your address in one of the countries where bunq does not support yet Apple Pay, then it would not work.

                    This is the list of countries where you can register as a bunq account holder and have Apple Pay enabled:

                    ❗️ As a reminder, Apple Pay is only available for bunqers who reside in Spain, Italy, France, Germany, Belgium, Ireland, the Netherlands, Portugal, Austria or the UK.
                    🌈 https://together.bunq.com/d/5826-how-do-i-add-my-bunq-card-to-apple-pay/6

                    Regards
                    GG

                      a year later

                      Hi, I am having the same issue. My address is in the NL, I downloaded the app in the NL and it tells me apple pay is not supported in this country. Was there a solution for this?

                        @New-Violet-Wombat-2984533199#286573 Hey Saadetnur! Thanks for reaching out 🙏 Can it be the case that you have a VPN? If not, please reach out to our support team via support@bunq.com and we'll be able to take a closer look 🌈

                          11 days later

                          Hello, I am having the same issue. I live in Amsterdam and country and region also set to Netherlands in iPhone but unable to add card in wallet. It’s been a year now. Please help

                            @New-Peach-Ostrich-3257479374#287259 Hi, please contact bunq support about this!

                              Hey, It is fixed now. Basically 2 changes are required.

                              1. Change country under App Store
                              2. Change the region under Settings > General > Language & Region > Region
                                Thanks
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