Cornelis Hey there Cornelis π
Thank you for reaching out to us π I'll gladly help you out!
Easy Savings account in in fact a free plan, and our Easy Bank plan costs 2.99 EUR/month. I checked your account and I can see the person you have your Joint Savings Account with is, in fact in our Easy Bank plan. And thatβs why you received this invoice in your Joint Savings Account, our Easy Bank plan is 2.99 EUR/month. Please, have the person you have this account together with, open a ticket about this and we can review this invoice together! If they reach out to us within 24 hours of this invoice we can refund them this amount after changing the subscription plan π
You can reach out to us from the bunq app or you can send us an email to support@bunq.com with your email address that's linked to your bunq account π