Gia 🇬🇧Ace
@New-Ivory-Bunny-1030484719#281372 Hi Paul 👋 Thanks for your feedback on the new Payday feature! We will take it into consideration and we do apologize for any inconvenience caused by the recent payout hiccup 🙏
@New-Ivory-Bunny-1030484719#281372 Hi Paul 👋 Thanks for your feedback on the new Payday feature! We will take it into consideration and we do apologize for any inconvenience caused by the recent payout hiccup 🙏
Agree, the change to weekly payday was not really needed for me also. Once a month paying interest and cashback seems fine for me.
Total earned interest still not available.
@New-Silver-Okapi-2549979422#281429 Working fine for me
@New-Silver-Okapi-2549979422#281429 Hi Djoko 👋 Thanks for letting us know! Could you please check that your bunq app is updated to the latest version? If it is, and you're still experiencing the issue, please let us know! We will be happy to take another look 🌈
Will do later.
Version 23.4.1 still not mentioning total interest and giving error message.
@New-Silver-Okapi-2549979422#281435 ja bij mij ook.
voor mij maakt het niet zo heel erg veel uit heb 99% van onze best veel spaargeld vast gezet op een deposito rekening wat ik niet meteen nodig hebt. bunq werkt best wel goed maar na mijn idee te veel veranderingen en te veel bugs, ik heb geleert naar mijn onderbuikgevoel te luisteren . en aangezien via een deposito veel meer rente krijgt toch maar besloten om dat te doen en een kleiner bedrag bij bunq te laten staan.
@beekie#281440 @New-Silver-Okapi-2549979422#281435 Thanks for sharing this! I understand that updating the app did not rectify the Total Earned Interest being displayed as €0.00. I have looked further into the issue and it appears that this is caused by a bug. May I ask you both (and any other users reading this thread experiencing the same issue!) to open a ticket with support and report the issue there. This way, as soon as our developers release a fix for the bug, you will be notified 🙌 Thank you for letting us know about this, we always appreciate our users sharing their experiences so that we can keep improving our product and building our community 🌈
@emily-Blue-Wolverine#281444 No not displayed as €0.00. but not displayed anything.
@New-Silver-Okapi-2549979422#281450 Hi Djoko 👋 Thanks for the response!
I understand that you are not able to view your Total Interest Earned in the app at all. Please open a ticket with support in the app, explain your situation to them, and include screenshots of your Total Interest tab. They will be able to take a closer look at the situation for you 🚀
In the meantime, you may also try deleting and reinstalling the app to see if this has any effect on the issue. Thank you 🌈
@New-Silver-Okapi-2549979422#281485 Plaats het bericht niet hier, maar neem even contact op met bunq support.
Total Interest Earned now reappears in the same Version 23.4.1. app.
Hey @New-Silver-Okapi-2549979422#281491 👋
We're glad the issue is fixed for you! 🙌 In case you still experience with anything, please feel free to let our support team know, and they'll help you right away!