• Where is the ‘insights’?

@New-Indigo-Parakeet-2395591357#289279 Hey there, Christiaan 👋

Thanks for reaching out to report this! Can you please also open a ticket with support about this so that they can follow up and take a deeper look at what's going on hear? Thanks 🌈

    @emily-Blue-Wolverine#289283 Yes, where/how do I do that?

      @New-Indigo-Parakeet-2395591357#289293 Hey Christiaan 👋

      My apologies, you can check out how to do that, here 🙌

        @emily-Blue-Wolverine#289294 Thank you! Just did it.
        Some feedback, I have to wait ‘11 days’ to receive an answer from the support team. Not that terrible, but from customer experience point way tooo long. 😕

          @New-Indigo-Parakeet-2395591357#289296 Hey there, thanks for voicing out your feedback. We know how important it is to receive a prompt and fast response. Recently our support team has been a little busier than usual, but we are working towards improving response times for the better 🚀

          We appreciate your patience and understanding in this matter 🙏

            9 days later

            I also terribly miss the old Insights feature. Worked way better to track spending on different accounts, including setting a period that makes sense.

              @Tijl-Blue-Badger#289623 Agreed! I use different sub-accounts for different categories/budgets, because thar works better than the automated recognition of categories/budgets

                @Tijl-Blue-Badger#289623 same, this feedback has been given a few times already @emily-Blue-Wolverine has there been enough feedback yet to bring it up with the big brains behind the app?

                  4 days later

                  @Kathleen-Cyan-Hummingbird#289644 Yea! Budgetting is THE unique selling point of Bunq. I dont understand why it doesnt have that much priority (it seems). My budget tab has a bug already for some time 🥹 (I reported already for a fix).

                    2 months later

                    @emily-Blue-Wolverine#288455 What is the status of this request? You deleted a usefull budgetting function (date filter) during update 24. Why? Does the earlier function come back? It doesnt make sense you can only select per whole month.
                    Why the date filter is removed? Can you give one simple argument please? 🙏

                      @New-Indigo-Parakeet-2395591357#292196 Hey Christiaan 👋 Thanks for getting in touch with us! At the moment, we don't have an update to provide, on this request. Once we have some more information, we'll be sure to share this with you 🌈

                        @alice-lime-puma#292208 Thanks for responding. But no answer to my question though. Pity to hear 🥹

                          20 days later

                          Well, they added an option to the budget tab to put in your own startdate ! Unfortunately still not as good as the insight widgets (some people may prefer weekly or bi-weekly) but I am very happy with this small change!

                            @Kathleen-Cyan-Hummingbird#292811 Same here Kathleen!! 🙏🌈

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