Hey bunqers 🌈,
We’re always happy to help you out, 365 days a year 🙌
The easiest way to contact us is by sending a chat message through our Support Centre. Simply follow the steps below:
- Tap on your Profile in the top left corner
- Click on 🟢 Support
We don't handle Support requests over the phone because we care about your privacy and we don't want to disclose any sensitive matters. That's why we handle our Support through the encrypted in-app chat and email.
Are there any other ways to contact bunq?
You can contact us through:
SOS Hotline - In case of an urgent issue related to your account or cards, you can call our automated emergency phone on +31208083666.
Email - If you can't access the bunq in-app chat, you can still get in touch with us via email. Please ensure that you're using the email address linked to your bunq account if you're a current user.
Report form - he most efficient way to let us know about fraud, phishing, a hacked account, formal complaints, or the loss of a loved one is by filling the relevant report form. Our relevant team will take it from there 🙌
What's bunq's payment information?
The BIC/SWIFT code for:
- NL 🇳🇱 IBANs = BUNQNL2AXXX
- DE 🇩🇪 IBANs = BUNQDE82XXX
- FR 🇫🇷 IBANs = BUNQFRP2XXX
- ES 🇪🇸 IBANs = BUNQESM2XXX
- IE 🇮🇪 IBANs = BUNQIE22XXX
More info about your payment info here.
- Bank code: BUNQ
- Be aware that bunq doesn't use an intermediary bank for non-SEPA payments.
What's bunq's KVK info?
- Chamber of Commerce number: 54992060
- Dutch Tax and Customs Administration: NL851519945B01
Related topics
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