Dark mode only sucks.
No account personalisation photos sucks.
Instagram feed in my bank app? Majorly sucks.
The whole thing has disappointed me.

When your entire bank is an app interface it’s not great that it changes so drastically so fast. It makes me nervous about where bunqs priorities are and their stability.

Maybe an old traditional boring bank would be safer?

I’m sorry but from an UX perspective this app is terrible. UX looks at what a user needs to see, what’s important and the actions a user needs to take.

That being said. Remove the tree counter. Remove the time counter. Remove the savings counter. Remove the IG feed. Bring back what the app is about: banking.

Couldn’t you just release bunq v2 as „bunq Legacy“ on the App Store. At least as long as there are missing features and bugs in v3. This way users can give you feedback and try the new version but have a working, fully featured app as a backup 🙏

@Lauraine#170795 I have the same problem. Pleas fix this Bunq

Also, can you maybe open source the previous version of the app? At least that way I can continue using the app I love! ❤️

I miss my own-made pics / icons a lot!
My icons made it easy to find, like an icon of the Dutch tax-authority for taxes.

Please bunq, can you give us our icon’s back?
I see there is less room for it, but they may be smaller.

I would prefer the possibillity to choose between the old and new view.

@JasperM#171327 Dan snap je de hele UI niet.

@bunq. Er is niks mis mee. Paar kleine bugs, maar werkt prima. Mooie layout. 5 min erdoor scrollen en een kind kan de was doen. Ik zou wel het grote + symbool verplaatsen naar de balk beneden, in het midden.

Voor andere. Ga maar weer bankieren heel suf bij de ABN ofzo. Bunq ga zo door!!

Ok, het combineren van je prive en zakelijke account (op deze manier dan) is echt een slecht idee. Ik vind het opzich handig dat ik alles in een scherm kan zien en niet hard hoef om te schakelen. Maar, het bij elkaar optellen van de balansen van het bedrijf en privé bij de “totalen”?

Ik zou liever losse totalen, en los pasbeheer willen zien voor mijn prive en bedrijfs account. Ik wil die dingen graag echt gescheiden houden!

Zitat aus der E-Mail von bunq: „Nach einer erfolgreichen Public Beta ist bunq V3 ab sofort für dich verfügbar.“

Erfolgreich? Also an Selbstvertrauen mangelt es bunq wirklich nicht...

Das erste wirklich positive, dass ich seit einer ganzen Weile von bunq sehe ist, dass sie heute die Idee aufgegriffen haben, alle V3-Probleme an denen gearbeitet wird, in einem extra Thread zu veröffentlichen. 👍🏻

Ich hoffe, dass die V3 wirklich noch was wird und dass sich bunq dann erst mal auf Kernfunktionen, Kommunikation, Transparenz und Kundenumgang arbeitet. Da muss echt ne Menge passieren und das ist als konstruktives Feedback gemeint. 😉

Can’t find place to ask support for something

@bunq#170787 I was so happy with Bunq, that I was about to close all other bank accounts. With V3 I am considering closing my Bunq account instead. Everything was so intuitive, simple and efficient. Now its just a mess. Things like the US Tab is something I will never use. I don’t care about how many virtual Trophies I have. The just took all the “nice to have” elements that were occasionally nice to use and put them front and center, replacing the things I actually use all the time. Pleas let us go back to the old Bunq! This just ain’t it. This should be a banking app not a social media /game app that also has banking. I am all for the features, but just keep them out my way when I don’t need them (wich is most of the time).

Cannot believe a bank launches an app version full of bugs. We pay a lot of money per month, get it together and start testing. I am not a beta tester but in the first 5 minutes of using it I can say that:
- online cards are broken
- overview is not clear at all
- instagram feed is not something people want in a bank app
- basic functionality (pay / authorize) is too many steps away

@Fe#171355 Hoe kan je terug gaan dan?

Eigentlich liebe ich bunq, allerdings ist das neue Update das reinste Chaos! Da müsst ihr nochmal drüber schauen, so könnt ihr das nicht lassen!
Was mich stört:
- Meine Online Karten sind weg
- wie kann ich meine Karten wieder löschen?
Wo ist die Gesamtübersicht ALLER Zahlungen (alle Konten)?
- Warum Insta? Macht dich einfach das bunq together wieder hin ...
Und und und ...

Bitte ändert das 😅😕🌈

@Lauraine#170795 Hast du sie gefunden habe genau das selbe Problem

Meine Online Karten sind alle weg außer einer wo sind die hin????

@Fe#171355 How?

I love bunq except for most of this update.
- the plus sign below means something else for every page. I had to really search to find the together forum
- the trees and progress made is not relevant to a lot of people since they do not have a green card.
- every feature used to be easy to find but now it is not intuitively anymore and everything is hidden somewhere else
- the us tab is nice but should be hidden, I get that the features are nice to see but they are to prominent for people who are already paying customers