FreekWizard
- Edited
At first I needed an iBAN for my newly born daughter as fast as possible and Rabobank kept failing so I googled a bit and found bunq, in 10 min I got her her own iBAN. I was immediately very impressed with the speed and looks of the app and when I learned there was no web interface I got curious as to the why and how of bunq and read all about the philosophy. This perfectly matched how I felt about traditional banks and I wanted to switch immediately but then the pricing model changed and I learned that Rabobank will cut my mortgage interest discount if I leave completely. So I enjoyed the classic/free bunq for a bit and started thinking about how to justify the price and a second bank next to Rabobank (the geek/tech appeal is there for me, but do I really need it...). But then I saw Ali on DWDD (dutch TV) explaining about the how and why of a DDOS and how to protect against them and I felt a bit of a man-crush coming on. Here was the CEO of a "bank" telling it how it is, no spokes person with convoluted techno-babble just a guy that knows his s..t. I decided to go all in mainly for the philosophy and by that time there was an API and a very nice desktop app already (which I don't use but I very much appreciate that it exists, I'm sure I will use it at some point).
Also, together is great and the near instant feedback is something that I appreciate a lot. Sometimes I don't agree with choices but the responsiveness of bunq make me very forgiving and it inspires trust (the price change was handled with grace by the employees on together, I remember specifically Koen). So, now I have much more ordered finances. And after killing my old account and downgrading my "samenrekening" bunq is only 2-3 euro's extra in cost which is nothing in comparison to what you get extra with bunq.
Also, things like using my card with a group of friends by setting a secondary pin linked to a separated iBAN topped up by easy to track requests thrown in a WhatsApp group is gold (although that flow changed a bit in v8, I'm confident the future will make is at least as easy as it was ;) ).
Edit 2018-08-02: And the request sharing is back, you see, bunq listens. I love it.
So, keep it up, I'm a happy customer and I look forward to what the future will bring! I don't mind changes in things I have gotten used to, I like how you experiment and make hard choices that not everyone agrees with immediately. So far everything turned out very well and I have confidence that bunq will only get better and better.