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Letโs get the right, physical documents in hand to complete the identity verification in just 5 minutes! Please be reminded that photocopies or scans are not accepted.
For countries within EU ๐ช๐บ
- An EU plastic Driver's license (our partner Incode does not accept paper driver's licenses)
- ID cards. For our Italian users: only the plastic ID card is allowed*.
- Residence permits: *Valid EU residence permit cards are accepted, but the document provided should be still valid and not expired. The endorsement sticker is not accepted.
- Passports
Please note: For users in Bulgaria ๐ง๐ฌ, Denmark ๐ฉ๐ฐ, Greece ๐ฌ๐ท , Ireland ๐ฎ๐ช, Romania ๐ท๐ด, and Slovakia ๐ธ๐ฐ ID cards aren't accepted. Please provide your passport or driver's license. We also donโt accept ๐ฎ๐ช Irish Learner Permits or Passport Cards.
For non-EU countries
Only passports from the following countries are accepted: Argentina ๐ฆ๐ท, Australia ๐ฆ๐บ, Brazil ๐ง๐ท, Canada ๐จ๐ฆ, Chile ๐จ๐ฑ, China ๐จ๐ณ, Colombia ๐จ๐ด, Curacao ๐จ๐ผ, Ecuador ๐ช๐จ, Hong Kong ๐ญ๐ฐ, Iceland ๐ฎ๐ธ, India ๐ฎ๐ณ, Indonesia ๐ฎ๐ฉ, Israel ๐ฎ๐ฑ, Japan ๐ฏ๐ต, Liechtenstein ๐ฑ๐ฎ, Malaysia ๐ฒ๐พ, Mexico ๐ฒ๐ฝ, Morocco ๐ฒ๐ฆ, New Zealand ๐ณ๐ฟ, Norway ๐ณ๐ด, Peru ๐ต๐ช, Singapore ๐ธ๐ฌ, South Africa ๐ฟ๐ฆ, South Korea ๐ฐ๐ท, Switzerland ๐จ๐ญ, Turkey ๐น๐ท, Ukraine ๐บ๐ฆ, United Kingdom ๐ฌ๐ง , United States ๐บ๐ธ, Uruguay ๐บ๐พ, Venezuela ๐ป๐ช and Vietnam ๐ป๐ณ
- Important note: We also accept Ukrainian ID card or passport during your verification as a user from Ukraine ๐บ๐ฆ as per this article.
- Important note: As of June 30, 2022, all new and existing Russian ๐ท๐บ users will be asked to provide a residence permit in order to get verified. You'll receive an in-app announcement with further instructions on how to provide the required document. Keep in mind to provide both sides of the residence permit so that we can verify your account faster.
- Important note: We only accept residence permits issued in one of these following countries : AT ๐ฆ๐น, BE ๐ง๐ช, BG ๐ง๐ฌ, CY ๐จ๐พ, CZ ๐จ๐ฟ, DE ๐ฉ๐ช, DK ๐ฉ๐ฐ, EE ๐ช๐ช, ES ๐ช๐ธ, FI ๐ซ๐ฎ, FR ๐ซ๐ท, GR ๐ฌ๐ท, HR ๐ญ๐ท, HU ๐ญ๐บ, IE ๐ฎ๐ช, IT ๐ฎ๐น, LT ๐ฑ๐น, LU ๐ฑ๐บ, LV ๐ฑ๐ป, MT ๐ฒ๐น, NL ๐ณ๐ฑ, PL ๐ต๐ฑ, PT ๐ต๐น, RO ๐ท๐ด, SE ๐ธ๐ช, SI ๐ธ๐ฎ, SK ๐ธ๐ฐ
If you're from a non-EU country that's not included in the previous list, you must have a European passport or residence permit ready for verification.
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What ID documents aren't accepted?
We don't accept the following documents:
- VISA
- Temporary ID cards
- Diplomatic ID cards
- Damaged ID cards
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