• Please help me to get back to the V2 user interface

Hi bunq people,

Despite the fact that I get that it’s really cool to be innovative, you can sometimes loose your followers when you go a little bit too far! So let me start by giving you all (ALL bunq staff) my compliments for your enthusiasm and your innovative culture!!! And I mean that without reservation.

But that does bring me to my concern:
I personally find the new user interface a game changer in a negative way. I do understand that a new UI gets some time to get used to, but this one is so huge and contains so many things that I utterly dislike, that it might turn out to be a game changer for me - e.g. switching to a bunq-competitor. That in itself will also put me on a path of a steep learning curve (again: getting used to a new UI...), but at least I then get to choose what I would like to get used to....
I assume that it is absolutely obvious that I would rather avoid all that and STAY with bunq!!!

But in order to make that choice (at least for now) I need your help, as I cannot find any reassurance from Together that bunq is soaking up the feedback:
Are you actually considering to bring back the old UI? Or are you at least considering to give users the option of getting rid of a lot of cluttering gadgets on the UI as has been repeatedly reported on Together.
If you are seriously considering taking the given feedback into account, I perfectly understand that you cannot give garanties up front on what those changes will boil down to, so that is not what I’m looking for. I DO however, would like to get an honest reply in case bunq is NOT considering such a move - I can then take an informed decision on my further actions in an open way, without incorrect expectations.

So again: Please help me manage my expectations as a bunq customer and provide me with honest and open information as to what course bunq is planning to run.

Thank you in advance an hoping for a serious and elaborate reply.

Kind regards,
André

    @Andre-Yellow-Llama#186797 Are you actually considering to bring back the old UI?

    Seems to me that bunq has been very consistent in communicating that V2 will not come back, not sure where you're getting this from.

    @Andre-Yellow-Llama#186797 Or are you at least considering to give users the option of getting rid of a lot of cluttering gadgets on the UI as has been repeatedly reported on Together.

    I of course cannot see into the future, but however bunq will shape their UI in the future will be based on user feedback, not just including Together posts, but also the actual interaction with it. UI elements that don't bring bunq forward will probably get replaced at some point down the line. When that is, nobody can say right now.

      Hi Jakob,

      Thanks for you insights. Am I correct in assuming you work for bunq?

        @Andre-Yellow-Llama#186805 Am I correct in assuming you work for bunq?

        I'm not a bunq employee if that is what you're asking. I think my overall participation here on Together could be called work, though 😂

          Tim locked the discussion.

            Hi 👋

            As you might understand it's not a possibility to revert back to v2.

            bunq has recently launched the v3 version and will be improved overtime to make sure you get the best banking experience.

            You can get familiar with the app using the following topic:

            https://together.bunq.com/d/28818-how-does-the-new-bunq-app-work/5

            In case you want to share any feedback about v3 make sure to do that here: https://together.bunq.com/d/33699-exploring-the-amazing-bunq-v3-let-us-know-how-we-can-make-it-even-better-5

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