Your bunq account is a Dutch SEPA account in EUR. That is why all money sent to your account will have to be converted to EUR beforehand.
What is SWIFT?
SWIFT payments are international transfers processed via the SWIFT international payment network unlike regular SEPA payments. This network is one of the largest in the world. Most of these payments are coming from banks that are not within the SEPA region. 🌍
If you have an e-money account, we will not be able to process your incoming SWIFT payment, you are required to fully verify your account before your SWIFT payment arrives. If not, it will be returned to the sending bank.
How long does it take to arrive?
Normally SWIFT payments are received in 2-3 working days, but they can take up to a week to arrive. SWIFT payments are more complex and time-consuming to process, so we apply a processing fee. You can find the fee in our pricing list
What if my SWIFT payment hasn't arrived?
If your SWIFT payment has not arrived, we ask that you reach out the sender or sending bank. Please ask them to investigate and provide you with the reference for the payment. You can then reach out to our Support team with the gathered information and we will do a target search on our end.
When you would like to send and receive payments in different currencies, we recommend using Wise as an intermediary bank. Wise makes it faster and cheaper than traditional banks to send and receive payments in 39 different currencies!
You can also rely on our app’s built-in integration with Wise to send money to foreign accounts! 🙌
Want to learn more?
Explore more bunq knowledge here. 🌈