• Bugs Reported
  • [REPORTED] Category change issue - wrong Insights calculation

@Gianguig#242737 hi, why do you assume this bug is fixed? Was there a report stating the bug fix? I experience still the same issue the reporter has described. Btw I’m also using the iOS app in version 22.3.0 (6th April 23).

    a month later

    Ik heb nog altijd hetzelfde probleem. β€˜Er wordt aan gewerkt’ zo verzekert support me, maar dus al 2 jaar…..?

      6 days later

      Same problem here still

        a month later

        The same problem for me; I reported this, and they will work on it.
        The funny thing, it looks like it appears with a shared account.

        My girlfriend asked me to join the shared account; when she updates a transaction, it will also update in the insights. When I did it for the shared account, the transaction changed but not in the insights tab. Very weird, and I assume that it has something to do with the ''main'' owner of the account, e.q. the organiser of the shared history.

        Does this make sense to someone?

          @alice-lime-puma#279155 I did report it a week ago. Hopefully, this can be fixed soon! They told me that they will work on it, maybe a fix for the Bunq 23 update :)?

            @DiegoT#279156 Thanks for clarifying, Diego. I've checked and it seems that our developers are working on this case, but I cannot provide a timeframe for when it's going to be fixed at the moment πŸ™We're aiming to be as swift as possible 🌈

              15 days later

              @alice-lime-puma#279157 is there an update? With the auto select the right account it is very hard… it select the wrong account constantly and I can’t change anything.

              this was the main reason why I chooses Bunq. Considering a switch back to ABN in case this is not fixable soon

                @DiegoT#279652 You can also disable the auto feature and switch to manual for now?

                  It works now, when I change the payment category, it will change in the insights tab on my phone. Thanks Bunq πŸš€

                    11 days later
                    a month later

                    Whoopsss, it seems like this issue is coming again :(
                    When I open up the insights tab, I see a payment under the general category, when I open up this payment and change the category, it will not change in the insights tab.

                    I see the payment category is updating but not in the insights tab...

                      4 days later
                      24 days later

                      Same here. It doesn't matter if I change the payments category from the sub-account or insights, there it still shows under the original category.

                        Buongiorno, mi hanno limitato il conto da un mese e posso fare massimo un totale tra pagamenti carta e bonifici di 500 euro al giorno, ho aperto vari ticket ma senza successo, cosa posso fare?

                          @sotirios-Black-Moose#284284 Buongiorno, mi hanno limitato il conto da un mese e posso fare massimo un totale tra pagamenti carta e bonifici di 500 euro al giorno, ho aperto vari ticket ma senza successo, cosa posso fare?

                            @alice-lime-puma#283387 Buongiorno, mi hanno limitato il conto da un mese e posso fare massimo un totale tra pagamenti carta e bonifici di 500 euro al giorno, ho aperto vari ticket ma senza successo, cosa posso fare?

                              4 days later

                              WOW, I just reported this issue inside the app, I am absolutely Shocked to find out this issue hasn't been resolved for 3 YEARS... not feeling too optimistic about this very important feature 😢