Same problem here still

The same problem for me; I reported this, and they will work on it.
The funny thing, it looks like it appears with a shared account.

My girlfriend asked me to join the shared account; when she updates a transaction, it will also update in the insights. When I did it for the shared account, the transaction changed but not in the insights tab. Very weird, and I assume that it has something to do with the ''main'' owner of the account, e.q. the organiser of the shared history.

Does this make sense to someone?

@DiegoT#279122 Hey Diego 👋 If you update a payment category, even if this is a payment made on a joint account, it should update in the insights too. If this is not the case, please be sure to contact our support team and we'll be able to look into this and help out 🙌

@alice-lime-puma#279155 I did report it a week ago. Hopefully, this can be fixed soon! They told me that they will work on it, maybe a fix for the Bunq 23 update :)?

@DiegoT#279156 Thanks for clarifying, Diego. I've checked and it seems that our developers are working on this case, but I cannot provide a timeframe for when it's going to be fixed at the moment 🙏We're aiming to be as swift as possible 🌈

@alice-lime-puma#279157 is there an update? With the auto select the right account it is very hard… it select the wrong account constantly and I can’t change anything.

this was the main reason why I chooses Bunq. Considering a switch back to ABN in case this is not fixable soon

@DiegoT#279652 You can also disable the auto feature and switch to manual for now?

Hey 👋
Our developers are working tirelessly in order to prioritize and fix this as soon as possible 🚀 We appreciate your patience and understanding 🙏

It works now, when I change the payment category, it will change in the insights tab on my phone. Thanks Bunq 🚀

🔥🔥

@DiegoT#283040 Hey Diego 👋 Thanks for flagging this! Could you please report this via the in-app support so our guides can forward this to our developers?

Same here. It doesn't matter if I change the payments category from the sub-account or insights, there it still shows under the original category.

Hey there, @New-Black-Goose-2017851375#284279 👋
Please make sure you reach out to our support team, so they can further look into this 😊

Buongiorno, mi hanno limitato il conto da un mese e posso fare massimo un totale tra pagamenti carta e bonifici di 500 euro al giorno, ho aperto vari ticket ma senza successo, cosa posso fare?

@sotirios-Black-Moose#284284 Buongiorno, mi hanno limitato il conto da un mese e posso fare massimo un totale tra pagamenti carta e bonifici di 500 euro al giorno, ho aperto vari ticket ma senza successo, cosa posso fare?

@alice-lime-puma#283387 Buongiorno, mi hanno limitato il conto da un mese e posso fare massimo un totale tra pagamenti carta e bonifici di 500 euro al giorno, ho aperto vari ticket ma senza successo, cosa posso fare?

WOW, I just reported this issue inside the app, I am absolutely Shocked to find out this issue hasn't been resolved for 3 YEARS... not feeling too optimistic about this very important feature 😶

Hey there, @Jonathan-Yellow-Penguin#284500 👋
Thanks for your patience and for reporting this issue through the app. We truly appreciate your feedback. Rest assured, our team is actively working on addressing this issue, and we'll keep you posted once there's an update. Your diligence in reporting this matter also through the app is much appreciated 🙏

This looks to have been resolved. It's working for me as of yesterday.