Hey there, Kirsten 👋
After looking into this for you, I noticed that your account stumbled upon an issue, and thus, you weren't able to verify your identity. Worry not - once you log in again, you'll be able to go through the verification process. Before you do, make sure to check some tips 📚 In case you're experiencing an issue again, let our support team know, and they'll be happy to further assist you 🚀
