How is Cashback calculated and paid out?

bunq

Hey bunqers 🌈

At bunq, we try to keep you informed on each and every detail. In this topic, we’ll explain how your Cashback is calculated, so you can better calculate your spend next time you hop on the bus, or go to restaurants and bars 💪

How is Cashback calculated?

Our system detects if the card used has been an eligible one
If the Merchant Category Code and your card are eligible ones, Cashback feature gets triggered
We take the whole sum you’ve paid and multiply it by the relevant percentage
The calculated Cashback gets rounded if it’s necessary

How do I calculate my Cashback as an Easy Bank Pro XL user?

Easy Bank Pro XL users get 2% Cashback on public transportation and 1% at restaurants and bars. An example calculation will go as follows:

Public Transportation payment

You’ve paid €9 for a daily ticket with your Credit Mastercard. We take the 2% of the €9 payment to calculate your earnings. The Cashback you’ll earn back in your billing account will be €9 x 2% = €0.18.

Restaurants and bars

You’re at the restaurant and you decide to pay the €200 bill with your Credit Mastercard. We take the 1% of the €200 payment to calculate your earnings. The Cashback you’ll earn back in your billing account will be €200 x 1% = €2.

Where can I see if I've earned Cashback?

If your payment is eligible for earning Cashback, you can see Cashback Earned by checking the payment details - just follow these easy steps:

Go to Home
Tap on your card
Under Transactions find and click on your payment
See Cashback Earned

When and where will I receive my Cashback?

Cashback will be paid out each week based on your Payday settings. The payout is being transferred to your billing sub-account. Further information can be found here. Once you receive your bunq Payday, you’ll be able to see each payment that earned Cashback directly in the Payday event by tapping on “Cashback earned”.

Keep in mind that only payments that’ve been fully settled will receive Cashback.

Will I receive my non-euro Cashback if I’ve closed my Local Currency account?

If you’re earning Cashback on a Local Currency account and you close that account before the payout date, your Cashback will get converted to euros and paid out on your billing account. You’ll receive your earnings with a different Payday event in your billing sub-account.