Looking forward to trying out your new bunq Travel Card but have some questions about how it works? Check out a list of some frequently asked questions below:
Is the bunq Travel Card a credit card?
Yes, it is an official credit card, but of course, we made a card that works for you as it comes without the risk of falling into debt. This allows you to use it to the full extent and acceptability of a normal credit card, without the possibility of financial burden.
What’s the difference between the bunq Travel Card and the debit Mastercard?
The bunq Travel Card will be the best card option for worldwide traveling. With it, you get the overall usability of a credit card without the risk that comes along with credit.
You can use it when traveling for hotel reservations, car rentals and all other payments that require a deposit. This means larger merchant acceptance and more convenience on your holiday. The main difference is that it will be accepted by merchants who only accept credit cards.
Hotels and car rentals have had issues accepting our Debit Mastercard because they require a deposit and they will only accept a credit card. This was then resolved with the Travel Card. More information on the page 25 of this document
How does the bunq Travel Card work with deposits?
If you want to use your bunq Travel Card for a deposit, such as for a rental car or hotel room, the merchant will accept your card just like they would a traditional credit card. Since no credit is used when making the payment, the entire retainer of the deposit will be deducted directly from your account at the time of purchase.
This means you need to have the available funds in your account when paying the deposit. Once the deposit is released, you will then receive the funds back in your account and you won't risk having a negative balance or falling into debt.
Can I use Apple Pay with the bunq Travel Card?
Apple Pay is currently not compatible with the bunq Travel Card, but we're working hard to have it available for you as soon as we can (estimated late July). We'll make sure to update you with any new information on this.
How can I top up the bunq Travel Card?
We offer multiple ways of topping up your card, our most recent is the credit or debit card top up but you can discover the rest of them if you follow the link here.
Does the bunq Travel Card look slightly different?
Yes, it does! We gave the best card to travel the world a shiny, new look. With a reflective finish and slightly darker undertones, the chrome rainbow will be sure to get noticed on all your travels. You can check it out below:
Purchasing a bunq Travel Card without a membership
How does paying for the bunq Travel Card work?
For a one-time fee of 9,99 euros, you can purchase the bunq Travel Card outside of a bunq membership.
What app features are included when purchasing only a bunq Travel Card?
When you pay for a bunq Travel card you will receive a Mastercard credit card, Zero FX, instant push notifications, ability to request/split a payment, ability to accept requests, card freezing and limit setting and the option to accept a director invite.
Are there restrictions to the bunq app when purchasing solely a bunq Travel Card?
Yes there are restrictions, Since bunq Travel Card is not a full bank account. As a Travel Card user you won't have access to Premium features such as: Free ATM withdraws, connect monetary accounts, multiple cards (including online cards), bunq.me, making (iDEAL) payments, API keys, Freedom of Choice, Massinterest and the ability to accept direct debits.
Are there any extra costs?
We give you low fee cash withdrawals globally, at only €0,99 per withdrawal
If you top-up the card with a credit card, you will be charged 0.5% for EEA cards and 2.5% for non-EEA cards. The app will show you the costs before making the top up. You can check out more info on this here.
You will also get one free card replacement each year. If you need an extra one, you can replace the card in the app for 9,99€.
How do I signup for a bunq Travel Card?
You can see how to sign up for a bunq Travel Card in the video below:
Ordering a bunq Travel Card with a bunq membership
What if I’m a Premium user and I already have 3 cards? Will I need to pay for the bunq Travel Card?
It will apply to the 3 card (previously ordered) count included in your Premium and Business memberships, and the 4 card count for Joint.
If you already have 3 cards as a Premium or Business member, you will then need to pay a one-time fee of €9 for production costs (keep in mind that this 3 card count includes cards that have been previously canceled). Then when you activate the card, you will be charged an extra €3 per month on top of the monthly fee. If you block or freeze one of the cards, so that you have only 3 active cards in total, then you will not be charged the €3 monthly cost.
If you have less than 3 cards, then you can order the bunq Travel Card for no extra costs.
How do I order the bunq Travel Card?
The bunq Travel Card will be available to order in the Cards tab of the app, the same way as all previous cards.
What are the steps for replacing your current MasterCard for your bunq Travel Card?
As you can't replace your MasterCard directly through your app, the best is to order a new card. ☝️ Remember that if you already have 3 active cards. Freeze first as much as necessary if you don't want to be charged for going over the limit of active cards on your membership. The replacing option on the bunq app won't offer you the swap to MasterCard.
Are there any differences as a bunq Joint user?
1. Upgrade to Premium to proceed with the card order.
2. Block one of the existing 4 physical cards, so that you can order another card within the Joint Membership (note that freezing a card won’t be sufficient, it really needs to be blocked). More info
What if I upgrade to bunq Travel with a Free or More membership?
As a Free or More member, you can always upgrade to bunq Travel within your Profile in the app. Keep in mind that once you do so, you can no longer revert back to a Free or More membership.
What if I downgrade from my Premium membership to bunq Travel and I go back to Premium? Will I be able to use my disabled cards again?
Yes, after you go back to your Premium membership from bunq Travel Card you can use your frozen cards back again.
Do you still have a question about the bunq Travel Card? Let us know on this topic here
Want to try it?
For a one-time fee of only €9,99 be one of the first to try a bunq Travel Card today!