Exceeded daily limit 📊
To protect your cards, we've set daily limits for contactless payments of €25 per transaction and €50 for all transactions (when this amount is reached, you just need to provide a PIN and the daily counter will reset. When a country is enabled in your card settings, the local contactless limit will apply)
You can find more information about daily limits on this link
We need a PIN for this payment 🙋
If your contactless payment gets declined and you get the error message”PIN not received”, this means we'll need your PIN code for this transaction. Please try to pay by inserting your card in the terminal.
Card isn't active 💳
In order to be approved, card payments must be done with an active card. This means that if you've just ordered you card and didn't activate it yet or if you card is temporarily frozen, the payment won't go through. In these cases, you should first activate your card before you try to pay again.
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