We all know that fantastic moment when you get your brand new phone 📱 Logging in on your bunq app on the new device is super easy, especially when you've retained your old phone number.

How do I login to my bunq account on a new device?

Follow the steps below if you have the same phone number or email address:

Open the bunq app 🌈
Tap on Already a member? Login!
Enter the phone number or email address linked to your bunq account.
Enter your Security code.
Open the temporary magic link we send to your phone number or email address from your new phone.
Confirm access to your bunq account.

If you need to reset your security code, you can check this page.

Got invited by a friend, or signed up via desktop? 💌

Awesome! We’ve already created an account for you. So all that you need to do is to install the bunq app on your phone and tap on “Already a member? Login!" and follow the steps below:

Enter the phone number or email address linked to your bunq account.
Enter your Security code.
Open the temporary magic link we send to your phone number or email address from your new phone.
Confirm access to your bunq account.

Login changes to the bunq app

To make sure you have a 100% carefree experience with your money, we always aim to stay ahead of global developments. With worldwide reports of fraud (most notably phishing) increasing rapidly since the onset of COVID-19, we implemented a few innovative safety features to your bunq app, to help keep you and your money safe.

New safety features 🤓

Temporary access link: if you log in to your bunq account on a new device, we’ll automatically send you an access link to your phone. This is a unique “magic” link that will give you access to the app and can’t easily be shared with others.
When your bunq account is accessed on a new device, we will also apply a one hour cooldown period. You can find more information about it here.

Because these new features are both safer and easier to use than using a Hand scan or a passphrase to authenticate your account, these two will be discontinued. This way you're guaranteed your account is getting the best possible protection! Easier and safer than ever! ✨

The new security features are added to the current lineup of safety measures in the bunq app: Fingerprint/face recognition, your 6-digit security code (previously “Login Code”), video verification, and top-up from a different bank account under your name.

Want to learn more?

Explore more bunq knowledge here. 🌈