Over the last few days I've encountered multiple errors in the app, I've notified bunq of this but I either get no response or a response after days that they will try to fix it.

This is a banking app, I expect to be able to cancel an automatic payment and also expect to be able to accept a request without any errors...

Still an issue! Fix this bug, battery drains like crazy if you don't force close bunq....

I see you've updated the app so the images we had set up for accounts are back. However you made them backgrounds which makes all my account balances disappear because I had light images and the text is also light....

Would have been better if you just hadn't updated this.

Nice calculation and clarification. However this does not mean you are co2 free, you still produce co2, you are just off-setting it...

You're ad and text are very misleading this way.

It would be a lot better to not fly anymore for example or to not drive a car.

I think it's a very misleading claim and probably not even legal by Dutch ad standards. I mean if you think about it in this example:
Let me buy gas for my SUV for 2 years using the green card... That doesn't make the gas green or make my life CO2 free.

It's called off-setting your CO2 for a reason. It's just to compensate.

I do think it's a nice idea and easy way to make your life/expenses greener. But I also think it's a prime example of greenwashing and misleading people into thinking they are saving the world.

Maybe bunq should focus their time on improving key features of the app instead of adding features that apparently nobody wants, especially your loyal customer base